Summary
Overview
Work History
Education
Skills
Timeline
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Annika Duque

Queens,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

Work History

Restaurant Hostess

Steakhouse
11.2022 - 03.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided outstanding customer service.
  • Provided exemplary customer service on each field visit to deliver exemplary customer service.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Science - Nursing

Queensborough Community College of The City University of New York
Oakland Gardens, NY
05.2026

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Calm Under Pressure
  • Verbal Communication

Timeline

Restaurant Hostess

Steakhouse
11.2022 - 03.2023

Bachelor of Science - Nursing

Queensborough Community College of The City University of New York
Annika Duque