Annika Hepworth
Emmett,ID
Summary
To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and techniques for the betterment of the organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Emmett, ID
03.2022 - Current
- Collaborated with patients to ensure they received all necessary medications.
- Accurately filled prescriptions for patients, ensuring correct dosages and medications.
- Administered immunizations to patients, ensuring compliance with healthcare protocols.
- Handled incoming phone calls and provided accurate information to customers.
- Assisted the pharmacist with various tasks to ensure efficient pharmacy operations.
- Cultivated strong relationships with patients to enhance their pharmacy experience.
Retail Sales Associate
Macys Department Store
Boise, ID
07.2021 - 12.2021
- Provided excellent customer service by addressing client needs and resolving issues promptly.
- Operated the cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Mastered freight handling techniques to ensure efficient stock management.
- Developed leadership skills through hands-on experience in a retail environment.
Caregiver
Premier Homecare Angels
Nampa, ID
03.2021 - 05.2021
- Ensured reliability and trustworthiness for clients.
- Assisted patients with grocery shopping and managed household chores.
- Assisted clients with mobility to enhance their daily living activities.
- Cultivated meaningful relationships with patients to enhance their emotional well-being.
Cashier Assistant
Costco
Boise, ID
08.2020 - 02.2021
- Assisted in maintaining a fast and efficient pace at the front end.
- Ensured member satisfaction through attentive and friendly service.
- Managed cart organization and ensured accurate inventory levels.
- Assisted in the bakery department, contributing to the preparation and display of baked goods.
Cashier Assistant
TJ Maxx, TJX Companies
Boise, ID
07.2019 - 11.2019
- Assisted customers at the front of the store, ensuring efficient and friendly service.
- Earned rewards for the store by effectively promoting loyalty programs.
Delivery Driver
Pizza Hut
Eagle, ID
01.2019 - 05.2019
- Delivered pizza orders promptly and efficiently, ensuring customer satisfaction.
- Answered phone calls to efficiently take customer orders.
- Earned additional income through exceptional service, resulting in increased tips.
- Managed front desk operations, ensuring efficient customer service.
Lifeguard
YMCA Child Development Center
Meridian, ID
06.2018 - 04.2019
- Monitored pool activities to ensure member safety and responded promptly to emergencies.
- Fostered positive relationships with members to enhance their experience.
- Executed rescue emergency procedures to ensure the safety of swimmers.
Education
Some College (No Degree) - Biology
College of Western Idaho
Nampa, IDSkills
- Insurance reconciliation
- Processing payments
- Workflow optimization
- Medication dispensing
- Supporting pharmacy operations
- Answering customer questions
- Ordering and stocking medications
- Drug classification
- OTC recommendations
- Insurance billing
- Confidentiality and HIPAA
- Administering immunizations
- Team building
- Relationship building
- Resolving customer issues
- Water monitoring
- Leadership qualities
- Lifeguard operations
- First aid and CPR
- CPR and AED training
- Safety training
- Strong swimming skills
Certification
- Pharmacy Technician License
- CPR certified
Affiliations
- Art
- Crocheting
- Writing
References
References available upon request.
Timeline
Pharmacy Technician
Walgreens
03.2022 - Current
Retail Sales Associate
Macys Department Store
07.2021 - 12.2021
Caregiver
Premier Homecare Angels
03.2021 - 05.2021
Cashier Assistant
Costco
08.2020 - 02.2021
Cashier Assistant
TJ Maxx, TJX Companies
07.2019 - 11.2019
Delivery Driver
Pizza Hut
01.2019 - 05.2019
Lifeguard
YMCA Child Development Center
06.2018 - 04.2019
Some College (No Degree) - Biology
College of Western Idaho