Annika Johansson
Fairfield,CA
Summary
Dedicated and adaptable professional with over 10 years of customer service experience. Accomplished in handling fast-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities.
Overview
9
9
years of professional experience
Work History
BARTENDER/SERVER
Texas Roadhouse
05.2022 - Current
- Provide excellent customer service to ensure satisfaction
- Maintain knowledge of current menu items, garnishes, ingredients and preparation methods
- Respond efficiently to guest inquiries and complaints in a professional manner
- Handle money transactions accurately while following company procedures for handling cash payments.
Data Entry Clerk
06.2022 - 11.2022
SHIP LEAD
10.2019 - 04.2022
- Ensured accuracy of inventory records and maintained accurate stock levels in the warehouse
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow
- Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing
- Created reports detailing shipment information such as quantity received or shipped out, product availability
- Performed cycle counts to verify physical stock against system-generated data
- Investigated discrepancies in inventory counts in order to resolve any discrepancies quickly
- Used computer and company software to enter shipment and inventory records.
HEAD CASHIER/SERVER
Little Anita's
03.2016 - 08.2019
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose
- Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
Westmoor High School
05.2014
Skills
- Customer Service
- Management
- Professionalism
- Team player attitude
- Fast Learner
- Time Management
- Detail Oriented
- Operations
- Adaptability
- Strong multitasking
- Highly reliable
Timeline
Data Entry Clerk
06.2022 - 11.2022
BARTENDER/SERVER
Texas Roadhouse
05.2022 - Current
SHIP LEAD
10.2019 - 04.2022
HEAD CASHIER/SERVER
Little Anita's
03.2016 - 08.2019
High School Diploma -
Westmoor High School