ANNIKA LOURDES A. VILLARINA

An effective communicator and problem-solver with a strong track record as an Assistant Manager in a dynamic food and beverage chain. Proven ability to lead teams, manage inventory efficiently, and ensure excellent customer service. Possessing strong interpersonal skills, fostering a positive and productive team environment. Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.