Annika Wood
Orem,UT
Summary
Dynamic leader and skilled communicator, adept in customer service and organizational skills, honed through diverse roles at Orem Family Fitness Center. Excelled in enhancing safety, performance, and confidence in aquatic environments. Proven track record in first aid and fostering team improvement, significantly elevating athlete and patron experiences without compromising on safety or service standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Swim Coach
Alpine School District
Orem, UT
11.2024 - Current
- Trained athletes in proper use of equipment for safety and maximum results.
- Suggested exercise modifications to individual athletes to avoid strain and injury.
- Organized practice sessions, including warm-ups, drills, and cool-downs.
- Assessed student progress and provided feedback to improve technique and confidence in the water.
- Maintained up-to-date knowledge of swimming techniques, teaching methods, and safety regulations.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
Head Lifeguard
Orem Family Fitness Center
Orem, UT
10.2024 - Current
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
- Maintained cleanliness of the pool deck, locker rooms, and other areas associated with the aquatic facility.
- Ensured safety of swimmers by monitoring activities in the pool area and intervening when necessary.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Implemented customer service standards for lifeguards to improve patron experience.
- Maintained accurate records of pool chemical levels and adjusted as necessary to meet health guidelines.
- Evaluated lifeguard performance regularly, providing feedback and coaching for improvement.
Lifeguard
Orem Family Fitness Center
Orem, UT
06.2022 - Current
- Used training and medical supplies to examine injured people and administer first aid.
- Adhered strictly to emergency action plans.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Prepared detailed incident reports following accidents or other incidents.
- Contacted medical authorities immediately in events of serious injury.
- Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
Swim Instructor
Orem Family Fitness Center
Orem, UT
06.2021 - Current
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Created strategies to help meet needs of mentally and physically challenged swimmers.
- Assessed needs of participants and developed class exercises to address expectations.
- Recommended appropriate level classes to swimmers based on needs and preferences.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
Cashier
Rocky Mountain Chocolate Factory Inc.
Orem, UT
05.2023 - 07.2023
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Welcomed customers, offering assistance to help find store items.
- Resolved customer complaints professionally in accordance with company policy.
Education
High School Diploma -
Mountain View High School
Orem, UT05-2024
Skills
- Customer service
- Punctual
- First aid
- Responsible
- Strong work ethic
- Leadership skills
- Teamwork and collaboration
Certification
- Utah Food Handlers Permit
- CPR & First Aid Certified - Red Cross
- Microsoft Office Suite
References
References available upon request.
Timeline
Assistant Swim Coach
Alpine School District
11.2024 - Current
Head Lifeguard
Orem Family Fitness Center
10.2024 - Current
Cashier
Rocky Mountain Chocolate Factory Inc.
05.2023 - 07.2023
Lifeguard
Orem Family Fitness Center
06.2022 - Current
Swim Instructor
Orem Family Fitness Center
06.2021 - Current
- Utah Food Handlers Permit
- CPR & First Aid Certified - Red Cross
- Microsoft Office Suite
High School Diploma -
Mountain View High School
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