Annisa Eyres
Washington,IL
Summary
Proven customer service expert and team collaborator, I excelled at Subway by enhancing customer satisfaction and streamlining operations. Leveraging skills in cash handling and teamwork, I significantly contributed to a positive dining experience. My proactive approach and attention to detail ensured operational excellence, embodying dependability and efficiency without relying on numerical quantification.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
Subway
11.2023 - Current
- Greeted guests, promoted specials, and took orders.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Accurately operated cash register to process customer payments.
Hostess
Fillin' Station Diner
03.2023 - 11.2023
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Backed up servers by checking on tables and retrieving items for guests.
Education
In Progress -
Washington Community High School
Washington, ILSkills
- Customer service
- Teamwork and collaboration
- Cleaning and organization
- Cash handling proficiency
- Attention to detail
- Dependable and honest
Timeline
Sandwich Artist
Subway
11.2023 - Current
Hostess
Fillin' Station Diner
03.2023 - 11.2023
In Progress -
Washington Community High School