ANNISETTE MADSEN
Merced,CA
Summary
Through previous jobs working in customer service, I have gained excellent interpersonal communication and great people skills. I have gained solid sales experience, handling food and meeting customer demands with a diligent and well-organized mentality. In addition to that, I am dedicated to creating personalized customer experiences while offering expertise in production, and preparation, and also certified in safe food handling.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Merced, CA
01.2021 - Current
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Handled cash and processed payments accurately to avoid errors.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Coaching Staff Member
Golden Valley High School
Merced, CA
08.2021 - 06.2022
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
Sandwich Artist
Subway
Merced, CA
06.2020 - 01.2021
- Greeted guests, promoted specials and took orders.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
Education
Associate of Science - Biology
Merced College
Merced, CA12.2023
High School Diploma -
Golden Valley High School
Merced, CA06.2020
Skills
- Supervising and Training New Employees
- Workstation Maintenance
- Coffee and Tea Preparation
- Menu Memorization
- Equipment Troubleshooting and Maintenance
- Ingredient and Food Preparation
- Teamwork and Collaboration
- Parent Relations
- Safety Management
- Creativity and Flexibility
Timeline
Coaching Staff Member
Golden Valley High School
08.2021 - 06.2022
Barista
Starbucks
01.2021 - Current
Sandwich Artist
Subway
06.2020 - 01.2021
Associate of Science - Biology
Merced College
High School Diploma -
Golden Valley High School
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