Annisha Dones
Union City,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on new responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Relationship Banker
Truist
07.2022 - 04.2023
- Greeted customers and delivered information about new account processes.
- Tracked and processed customer account requests and applications.
- Worked with clients to address and respond to client and partnership management issues.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Explained account terms and conditions to customers.
- Activated new accounts and issued customer identification numbers.
- Continually boosted branch production and revenue by 89% by consistently meeting all monthly and quarterly sales goals.
- Analyzed customers' financial information to deliver personalized account guidance.
Care Coordinator
One Call
10.2021 - 04.2022
- Used company software and databases to maintain records of services performed and patient conditions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Built strong relationships with clients to deliver emotional support and companionship.
- Completed resident assessments in accordance with current regulations and guidelines.
Restaurant Manager
Marriott
11.2008 - 10.2021
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Maintained accurate records of sales, labor and other costs.
- Monitored food inventory and supplies to prevent waste.
- Hired, trained and mentored staff to meet and exceed high quality standards.
Education
Associate of Arts - Business Administration And Management
American Inter Continental University
Atlanta, GASkills
- Account Closing
- Security Understanding
- Banking
- High-Volume Environments
- Departmental Strategies Development
- Accounts Payable and Accounts Receivable
- Production Efficiency
- Performance Monitoring
Timeline
Relationship Banker
Truist
07.2022 - 04.2023
Care Coordinator
One Call
10.2021 - 04.2022
Restaurant Manager
Marriott
11.2008 - 10.2021
Associate of Arts - Business Administration And Management
American Inter Continental University