Maria Acevedo Alcoser
West Haven,CT
Summary
Welcoming New Accounts Representative excited to transition to reputable company. Skilled at marketing bank products, handling account maintenance and evaluating new customer information. Hardworking and organized with exceptional time management abilities.
Overview
28
28
years of professional experience
Work History
Relationship Banker
Bank Of America
10.2001 - Current
- (203) 505-5943 - Prgirl4270@yahoo.com
- Welcoming New Accounts Representative excited to transition to reputable company
- Skilled at marketing bank products, handling account maintenance and evaluating new customer information
- Hardworking and organized with exceptional time management abilities
- Relationship building and management
- Sales expertise
- Cash Handling
- Banking
- Banking operations knowledge
- Self-Motivated
- Fluent in Spanish (Certified: Oral)
- Participate on the PPP program on loan underwriting
- Knowledge of usage of ORCIT system, Processed customer requests for statements, ordering additional checks and updating customer personal information in database
- Presented new and additional products and services to existing customers
- Backed up teller team by handling needs of new and existing customers at main counter
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Continually boosted branch production and revenue by 100% by consistently meeting all monthly and quarterly sales goals.
Pharmacy Technician
CVS Pharmacy
07.2015 - 06.2016
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Teller Operation Specialist
Bank Of America, NA
07.2009 - 09.2015
- Generated reports detailing findings and recommendations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
- Identify risk, prioritize areas of focus, educate associates on avoiding risk and create action plans to correct issues.
Education
No Degree - General Studies
Norwalk Community College
Norwalk, CTHigh School Diploma -
Juana Colon
Comerio, Puerto Rico05.1988
Skills
- MARIA ACEVEDO ALCOSER
- Cash Handling
- Account Closing
- ATM Balancing
- Account Audits
- Sales Expertise
- Security Understanding
- Safe Deposit Box Oversight
- Deposit Verification
- Financial Processes Understanding
- Teller Procedures
- Financial Services
- Teller Auditing
- Sell Services
- Payment Method
- Banking Operations Knowledge
- Account Verification and Reconciliation
- Assist Tellers
- Open New Accounts
- Funds Transfer
- Banking
- Serve Customer Needs
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Pharmacy Technician
CVS Pharmacy
07.2015 - 06.2016
Teller Operation Specialist
Bank Of America, NA
07.2009 - 09.2015
Relationship Banker
Bank Of America
10.2001 - Current
No Degree - General Studies
Norwalk Community College
High School Diploma -
Juana Colon
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