Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anniston Cruz

Altamonte Springs

Summary

I have over 3 years of customer service experience. Im dependable and very Team work oriented. I have worked outside of the country, being able to adapt to different environments. I started as a server in spain, ending as a host in red lobster in Altamonte which has recently closed down. Im comfortable in working many positions, including expo, food runner, hostess , server and or bartender . I just received my bartending license in ABC Bartending school. Currently looking for Part-Time and or Full-Time position as a server, working my way up to becoming a Bartender. Im extremely flexible as long as im able to work my way up.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Host

Red Lobster
09.2023 - 05.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • I do not currently work there since it was permanently shut down
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Server

Masta
01.2021 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Since i have lived in Spain (Basque country) for 10 years, I am bilingual
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

High School Diploma -

Lyman Highschool
Longwood, FL

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Exceptional communication
  • Detail-oriented
  • Outgoing
  • Telephone reception
  • Reservations

Certification


  • Bartending license From ABC Barterding School 2025

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Basque
Full Professional

Timeline

Host

Red Lobster
09.2023 - 05.2025

Server

Masta
01.2021 - 03.2023

High School Diploma -

Lyman Highschool

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