Annjali Bire
Orlando,FL
Summary
Dynamic Assistant Manager with extensive experience in supervising daily operations and training staff. Adept at decision-making and money handling, consistently fostering a positive work environment and improving customer satisfaction through effective team leadership.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Papa John's Pizza
06.2019 - Current
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored new staff on customer service standards and operational procedures.
- Coordinated staffing schedules to balance labor costs with peak business hours.
- Conducted regular performance evaluations, providing feedback to enhance team productivity.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
Foundation Academy
Winter GardenBachelor of Science - Criminal Justice
University of Central Florida
Orlando, FL05-2026
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Staff supervision
Timeline
Assistant Manager
Papa John's Pizza
06.2019 - Current
High School Diploma -
Foundation Academy
Bachelor of Science - Criminal Justice
University of Central Florida