Dynamic Assistant Manager with extensive experience in supervising daily operations and training staff. Adept at decision-making and money handling, consistently fostering a positive work environment and improving customer satisfaction through effective team leadership.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Papa John's Pizza
9245 Miley Drive #100, Winter Garden, FL 34787
06.2019 - Current
Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
Trained and mentored new staff on customer service standards and operational procedures.
Coordinated staffing schedules to balance labor costs with peak business hours.
Conducted regular performance evaluations, providing feedback to enhance team productivity.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.