Ann Marie Valentine
Customer Service Specialist
Houston,TX
Summary
Motivated, Trustworthy and Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Very Much open to all and New Challenges.
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
Walmart Supercenter
08.2023 - Current
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Participated actively in team meetings to discuss strategies for improving overall performance within the department.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Restaurant Waiteress
Cool Runnings Jamaican Bar And Grill Restaurant
02.2021 - 08.2023
- Processed payments accurately using various payment methods while upholding company policies regarding cash handling procedures.
- Streamlined dining experience for guests by efficiently managing food orders and delivering meals promptly.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Housekeeper
The Broadmoor Hotel
03.2016 - 02.2021
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
Education
CNA Certification - Nursing Assistance
Smmithwood Medical Institute
Houston, TX 05.2001 -
High School Diploma -
Muschett High School
Jamaica 05.2001 -
Skills
Drawer management
Guest Services
Customer Complaint Resolution
Data entry proficiency
Problem-Solving
Cleaning and sanitizing
Food safety understanding
Hospitality background
CPR/First Aid Certified
Timeline
Customer Service Cashier
Walmart Supercenter
08.2023 - Current
Restaurant Waiteress
Cool Runnings Jamaican Bar And Grill Restaurant
02.2021 - 08.2023
Housekeeper
The Broadmoor Hotel
03.2016 - 02.2021
CNA Certification - Nursing Assistance
Smmithwood Medical Institute
05.2001 -
High School Diploma -
Muschett High School
05.2001 -