Anntonisha Bailey
Summary
Dynamic individual with hands-on experience in hospitality and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
First Service Residental
Philadelphia, PA
01.2024 - 01.2025
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Gift Shop Attendant
Hackensack Meridian Health
Neptune, NJ
02.2022 - 03.2024
- Handled payment processing and provided customers with receipts and proper bills and change
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Assisted customers in selecting and purchasing unique gifts, resulting in a 20% increase in sales revenue.
- Provided exceptional customer service by addressing inquiries and resolving any issues in a timely and professional manner.
Companion Driver
Envoy America
Cherry Hill, NJ
04.2022 - 01.2024
- Safely transported clients to medical appointments, social outings, and errands in a timely manner.
- Provided companionship and emotional support to clients during outings, fostering a positive and engaging environment.
- Assisted clients with mobility limitations in and out of the vehicle, ensuring their safety and comfort.
- Maintained a clean and organized vehicle, performing routine maintenance and ensuring all safety measures were in place.
Wheelchair Accessible Driver
Brooke’s Transportation
Philadelphia, PA
01.2019 - 03.2022
- Safely transported passengers with mobility challenges to and from appointments, ensuring their comfort and security throughout the journey.
- Maintained cleanliness and safety of wheelchair accessible vehicle, including regular inspections and maintenance checks to uphold operational standards
Education
Diploma -
Neptune High School
Neptune, NJ06.2017
Skills
- Microsoft Office
- POS System
- Friendly, Positive Attitude
- Basic Math Skills
- Exceptional interpersonal skills
- Problem-Solving
- Excellent Communication
- Analytical Thinking
- Great Attention to Detail
- Multitasking
- Time Management
- Phone Etiquette
- Quick Learner
- Compassionate
Timeline
Front Desk Receptionist
First Service Residental
01.2024 - 01.2025
Companion Driver
Envoy America
04.2022 - 01.2024
Gift Shop Attendant
Hackensack Meridian Health
02.2022 - 03.2024
Wheelchair Accessible Driver
Brooke’s Transportation
01.2019 - 03.2022
Diploma -
Neptune High School