Anny Castro
West New York,NJ
Summary
Dedicated professional with experience in behavioral health and team leadership within fast-paced service environments. Strong in communication, problem-solving, and collaboration with families, clinicians, and leadership teams. Experienced in maintaining structured environments, supporting client care, and helping operations run smoothly. Passionate about improving client outcomes while supporting efficient clinic operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Level 2 Registered Behavior Technician
ABA Centers of America
Hoboken, New Jersey
02.2025 - Current
- Monitored client progress and maintained accurate behavioral documentation to support treatment decisions and continuity of care.
- Collaborated with BCBAs, caregivers, and clinic staff to promote consistency across treatment goals and daily sessions.
- Supported a structured and safe clinical environment that improved client engagement and participation.
- Managed high-risk behaviors using approved intervention strategies while maintaining professionalism and clear communication.
- Assisted in implementing visual supports, schedules, and reinforcement systems to improve client cooperation and session success.
Food and Beverage Supervisor
SoJo Spa Club
Edgewater, New Jersey
01.2023 - 07.2025
- Supervised team operations in a fast-paced customer service environment, ensuring smooth workflow and strong staff coordination.
- Addressed guest concerns and resolved service issues professionally to maintain satisfaction and operational flow.
- Prioritized multiple responsibilities during high-volume periods while supporting team efficiency and service standards.
- Participated in hiring and interviewing staff to support team growth and retention.
- Maintained professional communication with both employees and guests while supporting daily operations.
Invoice Clerk
East Coast Egg Farmers
North Bergen, New Jersey
01.2020 - 02.2023
- Processed and sent invoices, adjustments, and credit memos to ensure timely payment from customers.
- Verified invoice accuracy through data import, scanning, and manual keying processes to minimize discrepancies.
- Followed up with vendors on late invoices to expedite resolution and maintain positive vendor relationships.
Skills
- Behavior analysis
- Team collaboration
- Client and family communication
- Behavioral data tracking
- Documentation accuracy
- Conflict resolution
- Time management
- Clinic operations support
- Problem solving in fast-paced environments
Certification
Montclair State University | Montclair, NJ
Bachelor of Arts in Psychology
Minor: Child Advocacy and Policy
January 2026
Bachelor of Arts in Psychology
Minor: Child Advocacy and Policy
January 2026
Languages
Spanish
Native/ Bilingual
Timeline
Level 2 Registered Behavior Technician
ABA Centers of America
02.2025 - Current
Food and Beverage Supervisor
SoJo Spa Club
01.2023 - 07.2025
Invoice Clerk
East Coast Egg Farmers
01.2020 - 02.2023