Anny M. Duran Jimenez
Fairview,NJ
Summary
Detail-oriented and compassionate Medical Assistant with hands-on experience in patient care coordination, scheduling, insurance verification, and prior authorizations. Proven ability to manage high patient volumes, support providers, and deliver excellent customer service in fast-paced healthcare environments. Seeking a remote Patient Care Coordinator, Scheduling, or Authorization Specialist role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Hudson Pediatric Cardiology
Hoboken, NJ
08.2023 - Current
- Coordinate patient scheduling and manage provider calendars
- Verify insurance eligibility and process prior authorizations
- Handle referrals and follow up with insurance providers
- Maintain accurate electronic medical records
- Answer high-volume patient calls and inquiries
- Assist providers and prepare patients for exams
- Educate patients on procedures and instructions
- Support billing and insurance documentation
Customer Service / Shift Manager
Taco Bell
West New York, NJ
11.2021 - 08.2023
- Managed daily front-end operations and transactions
- Delivered customer service in a fast-paced environment
- Resolved customer concerns professionally
- Supported team workflow and coordination
- Assisted with inventory and restocking
- Trained team members on service standards
Education
No Degree - Medical Science
Hudson County Community College
Jersey City, NJ03-2026
Diploma -
Memorial High School
West New York, NJ06-2022
Skills
- Patient Scheduling & Appointment Coordination
- Insurance Verification & Eligibility Checks
- Prior Authorizations (eviCore, UHC, Carelon, Evolent and others)
- Patient Communication & Customer Service
- Electronic Medical Records (EMR) & Data Entry
- Medical Billing & Documentation Support
- Multitasking & Time Management
- Bilingual: English & Spanish
- Microsoft Office & Glenwood Systems
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Data entry
- Clinical documentation
- Electronic medical records
- Patient care coordination
Certification
Certified Medical Assistant, EKG & Phlebotomy – Finlay Institute (Dec 2022)
ADDITIONAL INFORMATION
- Strong patient-facing and administrative healthcare experience
- Comfortable in remote or hybrid environments
- References available upon request
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Medical Assistant
Hudson Pediatric Cardiology
08.2023 - Current
Customer Service / Shift Manager
Taco Bell
11.2021 - 08.2023
No Degree - Medical Science
Hudson County Community College
Diploma -
Memorial High School