Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anny Hernandez

El Paso,TX

Summary

Dynamic tax preparer with a proven track record at Pronto Tax, excelling in income tax preparation and client relationship building. Recognized for enhancing client satisfaction through accurate returns and exceptional customer service. Skilled in data gathering and maintaining confidentiality, ensuring trust and loyalty among clients during peak seasons.

Experienced with tax preparation and compliance, offering valuable insights to optimize client returns. Utilizes in-depth knowledge of tax regulations to ensure accurate filings. Track record of maintaining high client satisfaction through effective consultation and personalized tax strategies.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Tax Preparer

Pronto Tax
01.2024 - Current
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Assessed client tax situations to determine best filing options.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.

Spark Driver

Walmart
08.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Teacher Helper

MATERVI
08.2017 - 05.2023
  • Responded to student needs and questions promptly.
  • Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
  • Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
  • Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
  • Supported classroom activities, tutoring, and reviewing work.
  • Assisted teachers with supervision and care of group of [Number] children.
  • Supported student learning objectives through personalized and small group assistance.

Education

Instituto Teresa De Avila
Cd. Juarez, Chihuahua

No Degree -

UTEP
El Paso, TX

Skills

  • Organization skills
  • Document preparation
  • Income tax preparation
  • Local, state, and federal tax returns
  • Relationship building
  • Tax return preparation
  • Data gathering
  • Student engagement
  • Student supervision
  • Classroom management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable

Certification

  • Licensed Tax Professional PTIN Processing Center

PTIN: P03310654

Valid: 01/17/2025 to 12/31/2025


Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Tax Preparer

Pronto Tax
01.2024 - Current

Spark Driver

Walmart
08.2023 - Current

Teacher Helper

MATERVI
08.2017 - 05.2023

Instituto Teresa De Avila

No Degree -

UTEP

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