Annyale Baldwin
Granite Quarry,NC
Summary
Academy Coach with 16 years of experience in developing, leading, and training teams on company compliance and processes. Experience in building positive rapport with direct reports and leaders to achieve company goals. Skilled individual with passion for helping participants reach company goals. Creates engaging learning experiences tailored to meet individual participants needs. Smart candidate develops strategies to help participants improve store performance.
Overview
16
16
years of professional experience
Work History
Academy Coach
Wal-Mart Store
11.2022 - Current
- Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting Open Door Policy; and providing direction and guidance on applying these in executing business processes and practice
- Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
- Participates in content development and reviews to provide feedback and suggestions to Learning Services team; Conducting assessment reviews in partnership with Learning Services team to validate accuracy of content.
- Delivers training to facility -level associates through Regional-level leadership by leveraging different modalities (for example, in-person training, Academy Connect, VR, future technology); implementing and supporting training for specialty and change initiatives.
- Conducts visits within facilities in assigned area to ensure classroom learnings are translating to expected performance of facility processes and reports to facility and catchment leadership.
Coach
Wal-Mart Supercenter
11.2019 - 11.2022
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
- Managed day-to-day department operations with effective workflow coordination.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted in recruiting and onboarding of new front end team members, helping to create a cohesive and highly skilled team.
Operations Assistant Manager
Walmart
10.2012 - 11.2019
- Manage over 100 associates including hiring and terminations
- Prepare performance evaluations to my team
- Identifies and uses data to determine cause of problems and develop solutions to address them
- Develop ideas on how to increase sales and profit and execute them
- Managed day-to-day department operations with effective workflow coordination.
- Solved problems timely and effectively, ensuring customer satisfaction.
Patient Administration Specialist
Army National Guard
09.2008 - 09.2015
- Compile data and prepare required statistical reports
- Initiate correspondence pertaining to medical records, medical board proceedings, line of duty investigations, and other records and reports.
- Maintain medical record tracking system within medical treatment facility
- Ensure overall running of the clinic ensured it is in compliance.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Enhanced communication between healthcare providers and patients with accurate record keeping and timely followups.
Education
Certificate - Cybersecurity
Chegg Skills
04.2024
High School Diploma -
East Mecklenburg High School
Charlotte, NC05.2006
Skills
- Innovative thinking
- Tactical knowledge
- Motivational Techniques
- Compliance knowledge
- Training and mentoring
- Flexibility
- Goal-Oriented
Timeline
Academy Coach
Wal-Mart Store
11.2022 - Current
Coach
Wal-Mart Supercenter
11.2019 - 11.2022
Operations Assistant Manager
Walmart
10.2012 - 11.2019
Patient Administration Specialist
Army National Guard
09.2008 - 09.2015
Certificate - Cybersecurity
Chegg Skills
High School Diploma -
East Mecklenburg High School
Similar Profiles
Bryan DavisBryan Davis
Cashier/ Associate, Team Lead, Salary Management at Wal-Mart StoreCashier/ Associate, Team Lead, Salary Management at Wal-Mart Store
Logan scottLogan scott
Online Picker at Wal Mart Store No 1895Online Picker at Wal Mart Store No 1895
Christina GranadoChristina Granado
Asset Protection Manager at Wal-Mart StoreAsset Protection Manager at Wal-Mart Store
Jania EvansJania Evans
Asset Protection Investigator at Wal-Mart StoreAsset Protection Investigator at Wal-Mart Store
Michael AsheMichael Ashe
Fire Fighter at Charlotte Fire DepartmentFire Fighter at Charlotte Fire Department