ANQI LIN
Long Beach,CA
Summary
Highly motivated senior level college student pursuing a Business Administration- Marketing degree. A reliable employee with strong work ethic proven through years of experience. A quick learner eager to leverage academic knowledge and hands-on experience to contribute to team success. Seeking to utilize creative and analytical skills at an internship/job in Marketing, public relations, or related field.
Overview
9
9
years of professional experience
Work History
Server
Dave & Buster's
Long Beach, CA
09.2022 - Current
- Skillfully service up to 100 guests or 15 tables at a time
- Consistently exceed sales goals by efficiently managing sections and multi-tasking
- Maintain a professional, patient and friendly demeanor in a fast paced environment
Wedding Planner Assistant
Mango Season Weddings
Mililani, HI
03.2021 - 10.2021
- Work with 10+ clients at a time to plan weddings for 25-500 guests
- Book vendors with consideration of the client's budget
- Acquire contracts, verify accuracy, and organize into appropriate folders
- Communicate between the client and vendor in order to coordinate needed services and goods
- On the day of the wedding, ensure that all details are running smoothly and that the event is following the timeline
- Use computer software such as Microsoft word, Google docs, and Aisle Planner in order to perform necessary admin work
Barista
Starbucks
Mililani, HI
11.2020 - 07.2021
- Construct drinks to customers individual preferences
- Work diligently in a fast paced and high stress environment
- Perform tasks to ensure that the store is always clean and prepped
Brand Representative
Hollister
Aiea, HI
02.2020 - 03.2021
- Advertise current promotions in order to increase sales to meet daily quotas
- Handle cash and card transactions
- Provide customer with additional styles and sizes
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Waitress
Nagoya Ramen
Mililani Town, HI
01.2016 - 01.2020
- Provide excellent customer service
- Communicate orders and requests to kitchen staff
- Operate cash register and credit card machines
Education
Bachelor of Science - Business Administration, Option in Marketing
California State University - Long Beach
Long Beach, CA12-2024
High School Diploma -
Mililani High School
Mililani Town, HI05.2020
Skills
- 8 years of experience in customer service
- Fast and accurate typing skills (over 100 words per minute)
- Proficient computer skills in software such as Google Docs, Excel, Access, Microsoft word, Microsoft Teams, IBM SPSS, Qualtrics, and etc
- Ability to strive and stay calm in high stress environments
- Ability to juggle multiple tasks at once with optimal accuracy
References
Victoria Fleming
General Manager at Hollister Co.
Phone Number: 1.864.918.5001
Email: Tori.fleming93@aol.com
Store address: 98-1005 Moanalua Rd, Aiea, HI 96701
Jennifer Lee
Assistant Manager at Hollister Co.
Phone Number: 1.808.485.7637
Email: Lee.jennifer.808@gmail.com
Store address: 98-1005 Moanalua Rd, Aiea, HI 96701
Jared Jay
Shift leader at Starbucks
Phone Number: 1.808.381.9395
Store address: 95-1059 Ainamakua dr, Mililani, HI 96789
Languages
Chinese (Cantonese)
Native/ Bilingual
English
Native/ Bilingual
Awards
EMPLOYEE OF THE MONTH
July 2020 at Hollister
Anqi was awarded the employee of the month award for excellence in customer service. As quoted by the manager at Hollister, "Anqi was chosen... because of the hard work and commitment she puts into every shift. Anqi comes in for every scheduled shift and even comes in at the last minute to help us out. Throughout each shift, Anqi completes any task we give her...She goes above and beyond to help every customer she talks to..."
Timeline
Server
Dave & Buster's
09.2022 - Current
Wedding Planner Assistant
Mango Season Weddings
03.2021 - 10.2021
Barista
Starbucks
11.2020 - 07.2021
Brand Representative
Hollister
02.2020 - 03.2021
Waitress
Nagoya Ramen
01.2016 - 01.2020
Bachelor of Science - Business Administration, Option in Marketing
California State University - Long Beach
High School Diploma -
Mililani High School
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