Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Timeline
Generic

Galilea Machado

San Diego,CA

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse
11.2023 - Current
  • Legendary food, Legendary service! Texas Roadhouse definitely leveled up my customer service skills
  • As a server, we are to provide the upmost service
  • Everything is done in a timely manner, yet we still make sure our guests enjoy their experience without feeling rushed.

Server/Cashier

ROSATI'S PIZZA
09.2023 - 12.2023

Server/Hostess

Leucadia Pizzeria & Italian Restaurant
12.2019 - 08.2023
  • I worked at Leucadia as a host and server
  • My duties as a host were to greet and seat customers, assign servers their tables, buss tables, take care of take-out orders, and to help coordinate all the front of house staff
  • When working as a server I would greet my tables within 2 minutes, take their order, serve their food, as well as making sure that all the other servers tables were well taken care of
  • I served parties as large as 50 while also managing other tables on top of that
  • I developed relationships with regular customers who would request me and throughout my time at Leucadia gained strong customer service skills that would translate well to many jobs.

Education

High school or equivalent -

Pathway Academy High School
San Diego, CA
06.2018

Skills

  • Customer Service (8 years)
  • Host/Hostess (8 years)
  • Serving Experience (8 years)
  • Restaurant Experience (8 years)
  • Bartending (3 years)
  • Cleaning Experience
  • Food Safety
  • Hospitality
  • Cash register
  • Communication skills
  • Upselling
  • Food handling
  • POS

Certification

  • Food Handler Certification 08/01/23 - 08/01/26
  • RBS 08/01/23 - 08/01/26

Assessments

  • Food service: Customer situations, Proficient, 10/01/23, Identifying and addressing customer needs in a food service setting
  • Bartending, Proficient, 08/01/23, Understanding, pouring, and mixing drink orders

Personal Information

Relocation: San Diego, CA

Timeline

Server

Texas Roadhouse
11.2023 - Current

Server/Cashier

ROSATI'S PIZZA
09.2023 - 12.2023

Server/Hostess

Leucadia Pizzeria & Italian Restaurant
12.2019 - 08.2023

High school or equivalent -

Pathway Academy High School
Galilea Machado