Anquanett Baldwin

Process Assistant

Amazon

08.2023 - Current

Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
Identified and resolved process issues to drive optimal workflow and business growth.
Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
Reduced downtime for equipment maintenance through proactive scheduling and coordination with technicians.
Monitored and reported on process performance to verify compliance with established standards.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Established administrative work procedures to track staff's daily tasks.
Performed research to collect and record industry data.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.