Anshunia Mack
Atlanta,GA
Summary
Detail-oriented medical receptionist with proven capabilities in managing front desk operations, appointment scheduling, and patient coordination, ensuring efficient patient flow and exceptional service.
Overview
11
11
years of professional experience
Work History
Medical Receptionist
WellStar Kennestone Hospital
Marietta, Georgia
06.2024 - 04.2025
- Welcomed patients warmly and ensured efficient front desk operations.
- Scheduled appointments using electronic health records system effectively.
- Verified patient insurance information and processed necessary paperwork.
- Coordinated with medical staff to ensure smooth patient flow.
- Addressed patient inquiries and resolved issues promptly and professionally to enhance patient satisfaction.
- Assisted in updating office procedures to enhance operational efficiency.
Administrative Assistant
WellStar Atlanta Medical Center
Atlanta, Georgia
01.2018 - 04.2024
- Coordinated daily office operations and scheduled appointments for medical staff to enhance workflow.
- Assisted in patient registration and maintained accurate medical records.
- Supported communication between departments to ensure efficient workflow.
- Organized meetings, prepared agendas, and documented minutes to support effective communication.
- Processed incoming correspondence and directed inquiries to appropriate staff, ensuring timely responses.
Teacher's Assistant
Angels Academy
Atlanta, Georgia
03.2014 - 01.2018
- Conducted small group instruction to reinforce lesson concepts.
- Supported classroom management and guided student behavior to foster a positive learning environment.
- Collaborated with educators to develop individualized learning plans.
- Tracked student progress and communicated observations to teachers to inform instructional strategies.
- Supported teachers in lesson preparation and classroom activities.
- Facilitated educational games and activities to enhance student skills and engagement.
- Communicated effectively with parents regarding student needs and progress.
- Organized classroom supplies and maintained a tidy learning environment.
Education
Therell High School
Atlanta, GASome College (No Degree) -
Miles College
Fairfield, ALWest Georgia Technical College
La Grange, GASkills
- Appointment scheduling
- Insurance verification
- Patient coordination
- Electronic health records
- Medical documentation
- Customer relationship management
Timeline
Medical Receptionist
WellStar Kennestone Hospital
06.2024 - 04.2025
Administrative Assistant
WellStar Atlanta Medical Center
01.2018 - 04.2024
Teacher's Assistant
Angels Academy
03.2014 - 01.2018
Therell High School
Some College (No Degree) -
Miles College
West Georgia Technical College