Ansleigh McCrummen
Lubbock,TX
Summary
Highly motivated, confident and energetic professional with strong ability to multi-task and prioritize. Excellent communication, organizational and time management skills with the ability to meet and exceed organizational goals. Experienced at building and cultivating relationships for business growth and development.
Overview
3
3
years of professional experience
Work History
Studio Manager
Waxing the City
05.2023 - Current
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Oversaw facility maintenance to maintain a clean, functional space conducive to creative work.
Sales Associate
HOTWORX
10.2022 - 06.2023
- Studio organization to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Customer Service Representative
Lubbock National Bank
11.2021 - 07.2022
- Addressed customer inquiries, requests and complaints with courtesy and professionalism.
- Assisted customers with navigating bank systems, completing transactions and opening or closing accounts.
- Managed high volumes of daily calls while maintaining a professional demeanor under pressure.
- Built strong relationships with customers, fostering trust and loyalty through exceptional service.
- Educated customers about available services, products and bank resources.
Education
Bachelor of Science - Health Sciences
West Texas A&M University
Canyon, TX05.2021
High School Diploma -
Amarillo High School
Amarillo, TX05.2017
Skills
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Computer Proficiency
- Scheduling
- Time Management
- Verbal and written communication
- Staff Training and Development
- Adaptability and Flexibility
- Organizational Skills
Timeline
Studio Manager
Waxing the City
05.2023 - Current
Sales Associate
HOTWORX
10.2022 - 06.2023
Customer Service Representative
Lubbock National Bank
11.2021 - 07.2022
Bachelor of Science - Health Sciences
West Texas A&M University
High School Diploma -
Amarillo High School
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