Anson Page
Fort Washington
Summary
Diverse professional Program and Change Manager with 28+ years of success in leading programs in Enterprise Transformations, IT Modernization, governance development, change management, workforce planning, and global operations strategy supporting DoD, VA, and Civilian Organizations. In depth skillsets in fast paced cross team environments with government agencies, vendors, and teams. Executes program visions by alignment of dependencies, risk management, schedule management, and business process optimization. Experienced with targeted and timely preparation of strategic communications for various audiences (including presidential, congressional, and secretarial) while tailoring content, format, and communication style to the needs of each group. As a Visionary People Manager, he leverages outstanding critical thinking and analytical skills to guide and develop teams to achieve organization goals on time and on schedule. Strategic and data-driven professional with a proven track record of leveraging Agile principles to make proactive, informed decisions. Successfully fosters a culture of continuous improvement by utilizing key metrics to optimize processes and drive efficiency.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Salesforce Program Manager
Booz, Allen, Hamilton
Arlington
06.2018 - Current
- Leads 28 development team members in SQUARES and VTA Salesforce applications in the Veterans Administration Eligibility and Enrollment portfolio.
- Completed VTA integration transition from VA-DoD Identity Repository (VADIR) to VA Profile to improve data quality and implement Integration Control Number as a unique identifier in alignment with VA’s initiative for Social Security Reduction.
- Implemented SQUARES User Access Management improvements (e.g., consolidate excess roles, require VA approvals) and internal controls (e.g., Use Agreements, email domain restrictions) to Partner Organizations accessing Veteran data.
- Improved SQUARES data quality by collaboration with external partners and consolidated Veteran eligibility results to a single view for return results which led to a reduction of 40% in monthly search results to provide benefits and services.
- Provided daily mentorship and Project Management training to PM and workstream leads on growth and strategies.
- Developed project success measures and delivered Fiscal Year 2026 initiatives to Product Owner and VA Leadership.
Salesforce Project and Change Manager
Booz, Allen, Hamilton
Arlington
07.2024 - 12.2024
- 2025 GOVCIO FORUM Innovation Award Recipient.
- Requested by VA Leadership and appointed by Booz Allen leadership to lead this stalled project that was five months behind schedule and over budget in July 2024.
- Conducted analysis of backlog, measured performance/capacity of development team, made required resource changes, defined business goals, redefined the scope/schedule, obtained business approval and executed a successful Go Live in December 2024.
- Led team of 17 in modernization from SQUARES 2.0 to SQUARES 3.0 as an eligibility tool that empowers community organizations to determine a Veteran’s benefit eligibility-across federal, state, nonprofit, and grant programs by providing access to programs such as homelessness prevention, mental health services, and other life-stabilizing support.
- Reduced redundant searches from four to single searches, within eight months searches decreased by 40% (535K to 322K) to streamline Veteran support.
- Migrated 1,329 Organizations, legacy data and 4,208 users.
- Reduced delays in benefits application process by determining eligibility faster.
- Delivered a scalable section 508 compliant application for onboarding of additional programs, streamlined workflows, improved data quality and decreased workload/resource consumption.
- Identified gaps in internal controls, provided VA leadership brief on the 'Standards for Internal Control in the Federal Government' a.k.a. Green Book and implemented enhancements for corrective controls to protect Veteran data by 1) ID.me integration enhancement to Identity Assurance Level 2 (IAL2) to validate user identity and 2) Use Agreement requirement for all Partner Organizations to establish legally binding contract on appropriate use of Veteran data.
- Implemented methodologies (e.g., agile, change management, Change Control board) and governance documents to shift VA culture to a systematic evaluation process for guided continuous improvement.
- Utilized VA Surveys and CRM Analytics to monitor, identify trends and leverage data to determine areas of improvement.
- Delivered tools, templates, communication plans, and training deliverables (3 Web Based Training, 10 Video Vignettes, 13 Quick Reference Guides, and 1 FAQ) to drive adoption through user engagement to minimize resistance.
- Delivered Agentforce AI Agent Proof of Concept for Organization Registration, User Registration, and Help Desk Issue Resolution to monitor, measure, and optimize user experiences by identification of trends and delivery of AI solutions.
Salesforce Project, Change Manager
Booz, Allen, Hamilton
Arlington
06.2022 - 07.2024
- Led Project Team of 16 to maintain and transition a Legacy Veteran Tracking Application from an on-premises .NET application to a cloud-based Salesforce application in support of joint Veterans Administration and Department of Defense Integrated Disability Evaluation System (IDES) on December 11, 2023.
- IDES help determine if wounded, ill, or injured Service members are fit for continued service and provide disability benefits for 25K cases annually, if appropriate.
- Onboarded development team with no turnover of the Legacy application and lead team to reverse engineering the application to define VTA 2.0 requirements.
- Increased security and compliance with the DoD and VA standards and policies, standardized approach to security assessment, authorization, and monitoring for cloud products and services.
- Reduced operational risks and costs, as Salesforce eliminates server maintenance/upgrades and dependency on discontinued Microsoft products that posed security vulnerabilities.
- Provided data validation, data cleansing features, real-time reporting, and analytics capabilities via CRM Analytics.
- Conducted analysis to identify IDES bottleneck areas of improvement to align with the DoD/VA goal and transition from 230 to 180 days to provide Service members with determinations on service retention and/or disability ratings.
Senior Project Manager, Change Manager
Booz, Allen, Hamilton
Arlington
06.2019 - 06.2022
- Project and Change Manager supporting OPNAV N10/BUPERS 7 Business Design Owner (BDO) in the execution of a $32 Billion Navy Payroll Budget.
- Conducted workforce analysis of Navy and Defense Finance and Accounting Service (DFAS) to identify areas of improvement for workforce, process efficiencies, financial accounting modernization, IT Modernization, and delivered a Navy PAYOPS Concept of Operations (CONOPS) to define the future state of Global financial management operations.
- Developed Senior Executive communications to Implement Analysis of Alternatives (AoA) and Benefit Cost Analysis for HR changes leveraging future year Program Objective Memorandum (POM) planning to assess future state.
- Founded and coached global Cross Functional Team (CFT) of 137 matrixed organizations and stakeholders to transform Military Payroll Operations for 76 processes from DFAS to Navy systems.
- Oversaw specialized 16-member team developing 81 Visio Business Process Models, 21 Business Process Narratives, and 11 Standard Operating Procedures (SOPS) essential to Personnel, Pay, and Accounting Transformation.
- Implemented Information Structure (SFIS) subsidiary accounting enhancements by orchestrating workshops with three Budget Submitting Offices (COMNAVRESFOR, BUMED, BUPERS) to ensure financial compliance for transition to N-ERP.
- Facilitated transition from multiple Human Resource (personnel (NSIPS/DMO), pay (DJMS), and subsidiary accounting (SABRS) systems to consolidated solutions: PeopleSoft Navy Personnel and Pay (NP2), Salesforce Customer Relations Management, and SAP Navy Enterprise Resource Planning (N-ERP).
- Facilitated working groups to implement financial statement audit controls, and Risk Management Frameworks to comply with the Government Accountability Office (GAO) Federal Information Systems Controls Audit Manual (FISCAM).
Senior Business Analyst
Booz, Allen, Hamilton
Arlington
06.2018 - 06.2019
- Led the MyNavy HR IT/CIO Transformation Program (OPNAV N16) Financial Management Systems portfolio to define project plans, scope, schedules, and resource requirements to transform HR and financial reporting systems within Department of the Navy.
- Facilitated human centered design sessions of 70+ personnel for three Budget Submitting Offices (BSOs) (BUPERS, COMNAVRESFOR, BUMED) to transition to Standard Financial Information Structure compliance systems from independent systems (MAJIC, RIMS, PBIS, POEMS, STARS-FL, and SABRS) to Navy Personnel and Pay (NP2) and Navy Enterprise Resource Planning (N-ERP).
- Developed business process analyses, journey maps, DOTMLPF-P Policy analyses, and Senior Executive and Flag level briefs to influence future state decisions for inclusion in MyNavy HR Transformation.
- Played critical part in consolidating 55 legacy systems into one Navy Pay and Personnel System by thoroughly evaluating transition schedule, identifying obstacles, and recommended solutions to ensure completion of deliverables.
Senior Metrics and Data Analytics Analyst
General Dynamics Information Technology
Falls Church
05.2018 - 06.2018
- Supported Director of Military Plans and Personnel (OPNAV N13) in analysis of officer and enlisted plans, programs, and policies.
- Compiled workforce trends that proved key to development of workforce requirements.
- Analyzed policies and procedures prior to developing updates and policy exception recommendations.
- Evaluated methodologies, algorithms, and business rules relating to advancement and retention programs for enlisted personnel.
- Drafted information papers, briefing slides, and oral briefings.
- Assessed accession, training, and personnel programs.
- Applied expertise to recommend leading edge technologies and methodologies to optimize process models and analysis processes.
- Meticulously analyzed data from automated MPT&E data systems relating to naval communities to pinpoint personnel inventory, sea-shore flow, and billet change rates.
- Consolidated data into a deliverable product for Senior Executive, Flag-Level, and Community briefings.
- Extracted and interpreted community health data from Billet Based Distribution, Total Force Manpower Management System, Navy Manpower Program and Budget System (NMPBS), and Navy Retention Monitoring System.
- Subsequently, updated stakeholders on Navy Community Health trends.
Compensation Branch Supervisor, Inspector General Auditor
United States Navy
06.2014 - 11.2017
- Supported global military pay operations in addition to leading a Global Task Force Team assigned to evaluate audits and internal controls.
- Coached and managed a nine-member team in professional development, administration, and performance evaluations.
- Delivered data and end-strength analysis training to ensure objective compliance with governance.
- Analyzed 1,300 Board of Correction of Naval Records cases applications.
- Drafted advisory opinions.
- Evaluated military records, laws, and regulations prior to developing recommendations for the Secretary of the Navy.
- Acted as Sailor Exceptions Adjudicator for advancements, time in grade determinations, and corrections of record.
- Delivered critical guidance to the Director of Military Personnel Plans and Policy (OPNAV N13) in implementing regulations, directives, laws, and policies related to federal Military Manning Program, Congressional proposals, Military Compensation and Retirement Modernization Commission, National Defense Authorization Acts, Department of Defense Policy Financial Management Regulations, Joint Travel Regulations, and Navy Policy.
- Coordinated with OPNAV N10 on funding and budget plans for Special & Incentive Pays, Military Pay Initiatives and Pilot Programs (Hardship Duty Pay - Tempo, Foreign Language Proficiency Bonus, Special Duty Assignment Pay).
- Ensured 35 Military Personnel Manual Articles, 17 Navy Administrative Messages, 127 Military Pay Advisories, and 16 Pay and Personnel Information Bulletins (Repeal of Don’t Ask Don’t Tell, Hardship Duty Pay Tempo, Maternity Leave), Navy’s Career Intermission Program, Reserve Functional Support Center, and the Total Force Manpower Management System (TFMMS) implementation aligned with Navy standards and policies.
- As Global Task Force Leader, facilitated retrieval of $3.2M previously paid out in error, pinpointed five force level discrepancies in permanent change of duty station entitlements, and rolled out effective internal controls to eliminate future errors.
- Ensured successful launch of Reserve Functional Support Center and Total Force Manpower Management System (TFMMS) by delivering expert manpower analysis advice to Senior Executive Service Deputy Chief of Naval Operations N12.
- As OPNAV N130G, counseled leaders on risk and financial consequences for taxpayers arising from unplanned retirements in adjudication of 47 Navy Reservist Active-Duty Waiver Requests (18 Year Sanctuary and retirement).
Navy Fleet Assistant- Manning Control Authority
United States Navy
Norfolk
02.2013 - 06.2014
Reserve Pay Assistance Team Leader
United States Navy
Norfolk
03.2009 - 01.2013
Personnel Officer
United States Navy
Andrews Air Force Base
02.2006 - 02.2009
Military Pay and Travel Supervisor
United States Navy
Joint Base Willow Grove
01.2003 - 01.2006
Reserve Pay and Travel Supervisor
United States Navy
Goose Creek
01.2001 - 01.2003
Deputy Disbursing Officer
United States Navy
San Diego
08.1997 - 12.2000
Disbursing Clerk Training School
United States Navy
Meridian
04.1997 - 08.1997
Navy Recruit
United States Navy
Great Lakes
02.1997 - 04.1997
Education
Bachelor of Science - Human Resources in Technology Management
Troy University
Troy, ALAssociate of Science - Business Administration
Troy University
Troy, ALSkills
- Project management
- Change management
- Team leadership
- Financial oversight
- Project management tools
- Regulatory compliance
- Cross-functional leadership
- Risk management
- Agile methodology
- Stakeholder engagement
- Collaboration software
- Graphic design tools
- Data visualization tools
- Operating systems expertise
- Microsoft Office Suite
- Salesforce administration
- Performance measurement
- Policy development
- Budgeting and resource management
- Business development
- Process engineering
Affiliations
- Project Management Institute, Washington DC Chapter
- American Society of Military Comptrollers
Certification
- Certified Project Management Professional (PMP), Project Management Institute
- Certified Change Management Practitioner, Prosci
- Disciplined Agile Senior Scrum Master Certification, Project Management Institute
- Disciplined Agile Scrum Master Certification, Project Management Institute
- Senior Enlisted Academy Leadership Certificate, Newport Rhode, Island
- Office Manager Administrative Services Apprenticeship Certificate, U.S. Department of Labor
- Computer Operator Apprenticeship Certificate, U.S. Department of Labor
Personal Information
Nationality: USA
Awards
- GOVCIO Forum Award 06/23/25, Status Query and Response System Modernization
- Bronze Award 10/24 – SQUARES Application getting project on track successful Go Live 12/04/24
- Diamond Award 01/25 – Veterans Tracking Application successful Go Live on 12/12/23
- Meritorious Service Medal, United States Navy (1)
- Navy and Marine Corps Commendation Medal, United States Navy (3)
- Navy and Marine Corps Achievement Medal, United States Navy (5)
Training
- Disbursing Clerk Course, United States Navy
- Military Travel Course, United States Navy
- Fiscal Disbursing Course, United States Navy
- Automated Pay Specialist Course, United States Navy
- Defense Travel System Administrator Course, United States Navy
Disclaimer
I certify that, to the best of my knowledge and belief, all of my statements are true, correct, complete, and made in good faith.
Clearance
ACTIVE (SCI Eligible) Top Secret Clearance
Veterans Preference Points
10
Timeline
Salesforce Project and Change Manager
Booz, Allen, Hamilton
07.2024 - 12.2024
Salesforce Project, Change Manager
Booz, Allen, Hamilton
06.2022 - 07.2024
Senior Project Manager, Change Manager
Booz, Allen, Hamilton
06.2019 - 06.2022
Salesforce Program Manager
Booz, Allen, Hamilton
06.2018 - Current
Senior Business Analyst
Booz, Allen, Hamilton
06.2018 - 06.2019
Senior Metrics and Data Analytics Analyst
General Dynamics Information Technology
05.2018 - 06.2018
Compensation Branch Supervisor, Inspector General Auditor
United States Navy
06.2014 - 11.2017
Navy Fleet Assistant- Manning Control Authority
United States Navy
02.2013 - 06.2014
Reserve Pay Assistance Team Leader
United States Navy
03.2009 - 01.2013
Personnel Officer
United States Navy
02.2006 - 02.2009
Military Pay and Travel Supervisor
United States Navy
01.2003 - 01.2006
Reserve Pay and Travel Supervisor
United States Navy
01.2001 - 01.2003
Deputy Disbursing Officer
United States Navy
08.1997 - 12.2000
Disbursing Clerk Training School
United States Navy
04.1997 - 08.1997
Navy Recruit
United States Navy
02.1997 - 04.1997
Bachelor of Science - Human Resources in Technology Management
Troy University
Associate of Science - Business Administration
Troy University