Tening Ndiaye Samb
New York,NY
Summary
Hardworking Sales Associate committed to drive high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
13
13
years of professional experience
Work History
Supervisor
Marshalls
New York, NY
09.2019 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Implemented strategies for improving customer retention through proactive outreach initiatives.
- Designed and developed training materials for new employees in the organization.
- Assisted with customer requests and answered questions to improve satisfaction.
- Negotiated credit extensions and waivers when necessary.
Sales Associate
Raymour & Flanigan
Brooklyn, NY
06.2016 - 08.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Provided customer service support to clients in a timely and efficient manner.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sales Associate
V I M
, NY
01.2014 - 07.2015
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
Assistant
Africa Income
New York, NY
06.2011 - 07.2014
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Assisted clients with understanding and completing tax forms accurately.
- Created financial statements for filing purposes.
Education
High School Diploma -
John F Kennedy
Dakar, senegal07-1998
Skills
- Inventory Control
- Schedule Development
- Process Improvement
- Financial Management
- Process Monitoring and Improvement
- Strategic Planning
- Bilingual Communication
Timeline
Supervisor
Marshalls
09.2019 - Current
Sales Associate
Raymour & Flanigan
06.2016 - 08.2019
Sales Associate
V I M
01.2014 - 07.2015
Assistant
Africa Income
06.2011 - 07.2014
High School Diploma -
John F Kennedy
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