Anteasha Ballentine
Southern Tennessee Regional Health System
Pulaski,TN
9
years of professional experience
Detail-oriented and compassionate healthcare professional with experience coordinating patient intake, referral review, and emergency registrations. Skilled in insurance eligibility, authorization checks, and record accuracy. Strong time management and confidentiality support efficient, compliant front-office operations.
Work History
Senior Intake Specialist
5 Years 3 Months- Coordinated patient intake workflows to ensure accurate data capture and timely registration updates.
- Verified insurance information and benefits to support compliant admission processing.
- Reviewed referral documentation for completeness, accuracy, and required authorization requirements.
- Trained new intake staff on scheduling procedures, system navigation, and documentation standards.
- Maintained accurate and up-to-date client records.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Supported office staff and operational requirements with administrative tasks.
- Coordinated rapid intake workflows to support triage, admissions, and clinical prioritization.
- Verified patient demographics, insurance eligibility, and authorization requirements during emergency registrations.
Key Holder
1 Year 8 Months- Supervised daily store operations, ensuring smooth opening, closing, and cash-handling procedures.
- Resolved register discrepancies and maintained accurate cash drawer accountability.
- Trained new associates on register procedures, stocking standards, and recovery expectations.
- Assisted managers with customer service, employee support, and priority task completion.
- Merchandised shelves, endcaps, and planograms to support sales and product visibility.
- Processed freight, replenished inventory, and organized backroom stock for efficient workflow.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Executed closing procedures, secured store, and verified equipment shutdown before departure.
- Reconciled cash drawers, identified discrepancies, and prepared accurate end-of-day reports.
Quality Inspector
10 Months- Verified precision measurements using calipers, micrometers, gauges, and other inspection tools.
- Inspected incoming and in-process parts against GM specifications, prints, and dimensional requirements.
- Coordinated with production teams to resolve quality issues and maintain workflow continuity.
- Documented nonconforming materials and supported containment actions for defective components.
- Trained new inspectors on quality standards, sampling methods, and defect identification procedures.
- Inspected and packaged products meticulously according to manufacturing specifications.
- Operated trimming tools to shape materials and maintain consistent finish quality.
- Led quality inspections to ensure products met internal standards and customer requirements
- Trained team members on inspection procedures, defect identification, and documentation accuracy
Education
High School Diploma
Administrative Assistant - Business Administration
- GPA 3.54
Skills
Insurance verification
Patient registration
Patient communication
Data protection
Clinical documentation
HIPAA compliance
Scheduling appointments
Multi-line phone systems
Attention to detail
Time management
Problem-solving
Patient confidentiality
Timeline
Senior Intake Specialist
Southern Tennessee Regional Health System
08.2021 - CurrentRead More
Key Holder
Dollar General
03.2019 - 11.2020Read More
Quality Inspector
General Motors Co
04.2018 - 02.2019Read More
Giles County High
High School Diploma
Read More
TCAT
Administrative Assistant from Business Administration
Read More