Anthea Mackey
Summary
Seeking an entry level position in an organization, where there is an opportunity to exhibit strengths and enhance skills while striving for the growth and development of organization.
Overview
29
29
years of professional experience
Work History
Assistant Store Manager
Family Dollar
Savannah, Georgia
09.2021 - Current
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
Caregiver
Abundance Life Care
Savannah , GA
05.2020 - 03.2021
- Participated in team meetings regarding client progress or concerns raised by family members.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Housekeeper
Private Duty
Tallahassee, FL
01.2014 - 01.2015
- Making beds, replenishing linens, cleaning rooms and halls, and vacuuming
- Sweep, scrub, mop and polish floors
- Make up beds and change linens as required
- Tidy up rooms
- Clean wash basins, mirrors, tubs and showers
Sandwich Artist
Subway
Nassau, Bahamas
01.2005 - 01.2006
- Assist Subway customers with orders, prepare food to customer specifications
- Operate cash registers
- Clean kitchen, restaurant, and restroom areas
- Stock food goods when supply runs low
Assistant Manager
Wholesale Snacks
Nassau, Bahamas
01.2005 - 01.2006
- Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand
- Make sure the shop floor runs smoothly
- Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery
Telemarketer
Kirby’s World Investments
Nassau, Bahamas
01.2004 - 01.2005
- Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies
- Maintains safe and clean working environment by complying with procedures, rules, and regulations
- Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations
Laundry Attendant
Sheraton Grand Hotel
Nassau, Bahamas
01.1997 - 01.2004
- Receive dirty linen from housekeeping staff and separate linens and towels by type
- Wash and dry laundry following proper procedures
- Maintain the organization of the laundry room
- Follows all required safety and standard operating procedures
Preschool Teacher
Lindsey’s Wonderland Preschool
Nassau, Bahamas
01.1996 - 01.1997
- Provide nutritious snacks and lunches
- Talk with parents about behavioral ups and downs
- Develop activities to stimulate the children
- Supervise children at all times
- Create arts and crafts for children
- Promote literacy and early education
Education
High School Diploma - General Education
Miami Northwestern Sr. High
Miami, Fl01.1995
Skills
- Customer interaction
- Understanding customer expectations
- Customer satisfaction
- Customer service
Skills - Customer Skills
- I interact well and easily with people of all sorts.
- I understand in detail all aspects of customers' expectations for good service.
- Providing the highest level of customer satisfaction and enjoyment has been for me not a job, but pleasure.
Timeline
Assistant Store Manager
Family Dollar
09.2021 - Current
Caregiver
Abundance Life Care
05.2020 - 03.2021
Housekeeper
Private Duty
01.2014 - 01.2015
Sandwich Artist
Subway
01.2005 - 01.2006
Assistant Manager
Wholesale Snacks
01.2005 - 01.2006
Telemarketer
Kirby’s World Investments
01.2004 - 01.2005
Laundry Attendant
Sheraton Grand Hotel
01.1997 - 01.2004
Preschool Teacher
Lindsey’s Wonderland Preschool
01.1996 - 01.1997
High School Diploma - General Education
Miami Northwestern Sr. High