Anthoine Blanco-Rios
Charlotte,NC
Summary
Results-driven shift supervisor with a strong work ethic and experience in fostering team performance. Skilled in managing cash handling procedures and defusing high-tension situations to maintain customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Snooze AM Eatery
Charlotte, NC
05.2025 - Current
- Greet guests with a welcoming demeanor
- Organize guests in a fashion to ensure the kitchen is not overwhelmed
- Ensure meals are delivered in a timely fashion
- Support coworkers when it is needed
- Collaborate with the kitchen to ensure they are properly supplied
- Wait on multiple times efficiently whilst providing quality service
Sales Associate
Dick's Sporting Goods
Charlotte, NC
05.2025 - Current
- Delivered exceptional customer service by actively engaging with customers and addressing their needs.
- Maintained product knowledge to assist customers in making informed purchase decisions.
- Managed inventory levels, ensuring optimal stock availability and organization on sales floor.
- Trained new associates on sales techniques and store policies, enhancing team performance.
Shift Supervisor
Starbucks
Charlotte, NC
06.2022 - 06.2025
- Ordered necessary products to ensure the store was able to function properly
- Created game plans for employees to ensure customer satisfaction
- Defused unhappy guests and employees in high tension moments
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Associate
2nd and Charles
Woodbridge, VA
10.2020 - 04.2021
- Restocked the store throughout the day
- Handled social media advertisements
- Maintained communication with corporate to ensure standards were kept up to date
Education
High School Diploma -
Potomac Senior High School
Dumfries, VASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Bilingual
- Open to learning new skils
- Memory retention
Certification
- Food safe
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Snooze AM Eatery
05.2025 - Current
Sales Associate
Dick's Sporting Goods
05.2025 - Current
Shift Supervisor
Starbucks
06.2022 - 06.2025
Associate
2nd and Charles
10.2020 - 04.2021
High School Diploma -
Potomac Senior High School