Anthoney Hill
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Sales Associate Specialist
Spectrum
Los Angeles
01.2018 - 06.2024
- Provided excellent customer service by responding to customer inquiries and complaints in a timely manner.
- Developed relationships with existing customers through follow-up calls or emails.
- Generated sales reports to track daily, weekly, and monthly performance metrics.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Placed orders and answered customer questions in person, through email and over phone maximize customer service.
- Logged, processed and followed up on merchandise authorization shipment in databases.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education
High School Diploma -
Los Angeles Senior High School
Los Angeles, CA01-2012
Skills
- Customer Service
- Billing and Processing
- Money Handling
- Problem-Solving
- Customer Engagement
- Product Knowledge
- Returns and exchanges
- Professional Appearance
- Customer Needs Assessment
- Retail Sales
- Teamwork
- Time Management
- Task Prioritization
- Goal Setting
- Meeting Sales Goals
- Problem-solving aptitude
Timeline
Sales Associate Specialist
Spectrum
01.2018 - 06.2024
High School Diploma -
Los Angeles Senior High School