Anthonia Caston
Fridley,USA
Summary
Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Rush Creek Apartments
02.2023 - Current
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents
- Ensured that all paperwork was completed accurately in accordance with company policy
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems
Assistant Manager
Walgreens
01.2022 - 02.2023
- Analyzed customer feedback data to develop action plans for improving services offered
- Interviewed prospective employees and provided input to HR on hiring decisions
- Monitored staff performance and addressed issues
Assistant Store Manager
Outback Steakhouse
07.2021 - 02.2023
- Recruit, hire, train, and mentor staff to develop skills and customer service excellence
- Supervise 25 employees, providing all coaching, mentorship, and performance evaluations
- Ensured that banking policies and audit procedures were compliant daily
Education
High School Diploma -
Armstrong High School
Plymouth, MN06.2021
Skills
- Customer service
- Lease administration
- Market analysis
- Property management
Timeline
Leasing Consultant
Rush Creek Apartments
02.2023 - Current
Assistant Manager
Walgreens
01.2022 - 02.2023
Assistant Store Manager
Outback Steakhouse
07.2021 - 02.2023
High School Diploma -
Armstrong High School
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