Anthonia Caston
Fridley,USA
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments.
Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Rush Creek Apartments
03.2024 - Current
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents
- Ensured that all paperwork was completed accurately in accordance with company policy
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems
Store Lead Manager
Walgreens
01.2022 - 02.2024
- Analyzed customer feedback data to develop action plans for improving services offered
- Interviewed prospective employees and provided input to HR on hiring decisions
- Monitored staff performance and addressed issues
Assistant Manager
Outback Steakhouse
07.2021 - 06.2023
- Recruit, hire, train, and mentor staff to develop skills and customer service excellence
- Supervise 25 employees, providing all coaching, mentorship, and performance evaluations
- Ensured that banking policies and audit procedures were compliant daily
Education
High School Diploma -
Armstrong High School
Plymouth, MN06.2021
Skills
- Customer service
- Lease administration
- Market analysis
- Property management
Timeline
Leasing Consultant
Rush Creek Apartments
03.2024 - Current
Store Lead Manager
Walgreens
01.2022 - 02.2024
Assistant Manager
Outback Steakhouse
07.2021 - 06.2023
High School Diploma -
Armstrong High School