ANTHONY ADAMS
SOUTHGATE,MI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Managerial experience in the parts business.
Logistics professional with hands-on experience in forklift operation.
Overview
15
15
years of professional experience
Work History
Parts Specialist
Michigan Truck Parts
Westland, MI
01.2022 - Current
- Analyzed customer needs to provide tailored solutions, improving overall satisfaction with service delivery.
- Led initiatives to optimize inventory turnover rates, reducing excess stock while meeting customer demands efficiently.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Managed inventory control processes to ensure accurate stock levels and minimize discrepancies.
- Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
- Advised customers on substitution or modification of parts to replace original manufacturer parts.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Stocked and managed stock of parts.
- Ordered parts from various distributors to fulfill demands.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
Concrete Laborer
Dix Block and Supply Co.
Lincoln Park, MI
05.2020 - 12.2021
- Assisted in reinforcing structures with rebar, maintaining project specifications and safety standards.
- Prepared and poured concrete for various applications, including foundations and slabs, ensuring quality control.
- Collaborated with team members to execute daily tasks while adhering to safety protocols and timelines.
- Conducted site clean-up and maintenance, improving worksite safety and organization for ongoing projects.
- Monitored material inventory levels, ensuring timely procurement to support project schedules without delays.
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Set wood and other forming materials to prepare for concrete pours.
- Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
- Routinely lifted and moved items weighing up to 90 pounds.
- Assisted with concrete mixing, following instructions for proper ratios of cement, sand and water.
- Operated equipment such as forklifts safely to efficiently complete site work.
Parts Specialist
LaFontaine Automotive Group
Dearborn, MI
09.2011 - 04.2020
- Managed inventory control processes to ensure accurate stock levels and minimize discrepancies.
- Developed strong vendor relationships to streamline parts procurement and improve supply chain efficiency.
- Trained new employees on system usage and best practices for parts identification and order fulfillment.
- Oversaw daily operations in parts department, ensuring adherence to quality standards and timely deliveries.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Maintained clean and neat parts counter and sales floor.
Education
No Degree - Computer Engineering
Eastern Michigan University
Ypsilanti, MIHigh School Diploma -
Southgate Anderson High School
Southgate06-2011
Skills
- Warehouse operations
- Shipping and receiving
- Organizational skills
- Attention to detail
- Inventory coordination
- Forklift operation
- Inventory management
- Shipping coordination
- Customer service
- Packaging and labeling
- Project management
- Team collaboration
Timeline
Parts Specialist
Michigan Truck Parts
01.2022 - Current
Concrete Laborer
Dix Block and Supply Co.
05.2020 - 12.2021
Parts Specialist
LaFontaine Automotive Group
09.2011 - 04.2020
No Degree - Computer Engineering
Eastern Michigan University
High School Diploma -
Southgate Anderson High School