Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anthony Armetta

Lakeland,FL

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

5
5
years of professional experience

Work History

Hiring and Recruiting Manager

Palace Pizza
10.2021 - Current
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
  • Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.

Server

Palace Pizza
05.2019 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

High School Diploma -

Mckeel Academy of Technology
Lakeland, FL
05.2023

Skills

  • Guest Engagement
  • Order Management
  • Item Promotion
  • Quality Control
  • Relationship Management
  • Cash Handling
  • Suggestive Selling
  • Order Accuracy

Languages

Italian
Native or Bilingual

Timeline

Hiring and Recruiting Manager

Palace Pizza
10.2021 - Current

Server

Palace Pizza
05.2019 - Current

High School Diploma -

Mckeel Academy of Technology

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Anthony Armetta