Forward-thinking Recruitment Manager successful at developing effective strategies to fill vacancies with well-qualified candidates. Collaborative and hardworking leader with excellent communication and planning abilities.
Overview
2
2
years of professional experience
Work History
Hiring and Recruiting Manager
North Star Insurance Advisors
11.2022 - Current
Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Conducted face to face behavioral based interviews for both internal and external candidates.
Hired employees and initiated new hire paperwork process.
Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
Maintained relationships with employees that I recruited to Improve retention.
Import Customer Service Representative
Bunzl
11.2021 - 11.2022
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Perform the order life cycle functional activities in the areas of customer service for our partners.
Foster customer relationships by providing excellent service throughout the shipping process.
Education
Bachelor of Science - Business Administration
University of Missouri - St Louis
St Louis, MO
12.2020
Skills
Job Posting Optimization
Candidate Sourcing
Talent Acquisition
Recruitment Metrics
Behavioral Interviewing
Retention Strategies
Employee Engagement
Accomplishments
Achieved a 78% retention rate on the employees i hired which is much greater than the tele-sales industry average of 35%.
Contributed to the growth of North Star by increasing the number of sales agents by 73% during my tenure.
Timeline
Hiring and Recruiting Manager
North Star Insurance Advisors
11.2022 - Current
Import Customer Service Representative
Bunzl
11.2021 - 11.2022
Bachelor of Science - Business Administration
University of Missouri - St Louis
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