Anthony Arruda
East Providence
Summary
Dynamic server with exceptional customer service skills and a strong work ethic. Proven ability to engage guests and enhance their dining experience in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Server
Riviera Restaurant
East Providence, RI
08.2018 - Current
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently, ensuring timely order taking and delivery.
- Trained new staff on menu knowledge and service protocols.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Loan Processor
Citizens Bank
Johnston, RI
04.2022 - 11.2025
- Streamlined loan processing workflows to enhance accuracy and efficiency.
- Mentored junior processors on best practices and system usage.
- Implemented process improvements that reduced turnaround times significantly.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Promoted a positive work environment through effective communication skills and teamwork initiatives.
Education
High School Diploma -
East Providence High School
East Providence, RINo Degree - Secondary Education
Rhode Island College
Providence, RI11-2028
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Sales expertise
- Team collaboration
- Food safety practices
Timeline
Loan Processor
Citizens Bank
04.2022 - 11.2025
Server
Riviera Restaurant
08.2018 - Current
High School Diploma -
East Providence High School
No Degree - Secondary Education
Rhode Island College