Anthony Bagwell
Knoxville,TN
Summary
Productive Regional Account Manager offering 15+ years of experience and outstanding oral and written communication skills. Persuasive and charming yet committed to honesty and maintaining long-term, individualized relationships. Known for increasing profits, streamlining company procedures and goal-oriented mindset.
Overview
17
17
years of professional experience
Work History
Regional Account Manager – Payment Processing
Elavon
2017.04 - Current
- Regions Bank partner and President's award winner.
- Generated leads through networking, cold calls and industry connections.
- Renegotiated terms with expiring accounts to continue relationships with current company clients.
- Assist clients with establishing sales objectives and supplying appropriate solutions, developing new offerings to grow market share by 27%
Assistant Manager/Sales Associate/SME
AT&T
2014.01 - 2017.04
- Cultivated a robust sales and service culture, steering a 12% surge in walk-in sales
- Spearheaded company initiatives and provided guidance to a team of 7 members, attaining sales, service, and operational benchmarks
- Conducted comprehensive learning sessions for 30+ staff, augmenting their sales and customer service proficiencies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Sales Associate/iOS Trainer/SME
Verizon Wireless
2008.01 - 2013.12
- Devised and delivered in-person iOS training curriculum, leading to increase increased knowledge retention and heightened customer satisfaction
- Tracked sales and position KPIs, contributing to 25% sales elevation and improved customer satisfaction scores
- Analyzed customer feedback, offering adept problem-solving solutions and technical expertise on operating systems
- Tactfully uncovered business pain points and shortcomings, in order to properly ascertain and understand technological needs
Education
Master of Business Administration (MBA) -
Louisiana State University
Shreveport, Louisiana01.2019
Bachelor of Business Administration (BBA) in Business Administration, General -
Tusculum College
Greeneville, Tennessee01.2016
Skills
- Consultative Sales
- Motivated self-starter
- Revenue Growth
- Conflict Resolution
- Account Management
- Effective communicator
- Team Building
- Contract Management
- Decision-Making
- Time Management
- Leadership
- Customer Relationship Development
Affiliations
- Omega Psi Phi Fraternity, Inc.
Timeline
Regional Account Manager – Payment Processing
Elavon
2017.04 - Current
Assistant Manager/Sales Associate/SME
AT&T
2014.01 - 2017.04
Sales Associate/iOS Trainer/SME
Verizon Wireless
2008.01 - 2013.12
Master of Business Administration (MBA) -
Louisiana State University
Bachelor of Business Administration (BBA) in Business Administration, General -
Tusculum College
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