Anthony Belcher
Saginaw,MN
Summary
Proven to excel in high-pressure environments, I developed strong critical thinking and exceptional customer service skills at Buccilli's Pizza to enhance guest experience and resolve complaints efficiently. My experience with cash and credit handling has allowed me to be quick and efficient when collecting change. My time spent as a sous chef and a server has also given me a strong sense of pride in cleanliness and productivity at my place of employment.
Overview
3
3
years of professional experience
Work History
Server
Buccilli's Pizza
Houghton Lake, MI
08.2022 - 08.2024
- Demonstrated acts of exceptional communication in both small and large group settings.
- Promptly served food and drink, with extra attention being paid to miscellaneous customer needs.
- Managed cash and card payments through our POS system, in addition to gift cards, coupons, etc.
- Developed strong and memorable relationships with regular customers as well as those who were unfamiliar with the business.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Assisted co-workers in need to preserve a healthy and productive work relationship.
Player Service
Forest Dunes Golf Club
Roscommon, MI
04.2022 - 07.2022
- Assisted golfers in course and location information.
- Kept a steady rotation of clean, fully stocked golf carts during busy days.
- Assisted in general course tidiness, i.e. cleaning balls off the range and filling-in turf blemishes.
- Demonstrated exemplary closing and cleaning abilities when shutting down shop for the night.
- Made efforts to keep a calm and friendly work environment amongst co-workers.
Sous Chef/Head Dishwasher
The Cut River Bar and Grille
Roscommon, MI
04.2021 - 03.2022
- Planned and directed high-volume food preparation in a fast-paced environment.
- Collaborated with the head chef to improve and stabilize the menu.
- Mentored new trainees in the kitchen and dish room.
- Prioritized creativity, quality, and haste when making food dishes, as well as when washing said dishes.
- Played a key role in everyday cleaning operations such as kitchen and bathroom cleanup.
Education
Associate of Science - Secondary Teaching - Social Studies
Kirtland Community College
Roscommon, MI07.2024
High School Diploma -
Roscommon High School
05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Strong Critical Thinking Skills
- Experience in fast-paced problem-solving situations
- Sales Techniques
- Familiarity with programs such as Microsoft 365
Timeline
Server
Buccilli's Pizza
08.2022 - 08.2024
Player Service
Forest Dunes Golf Club
04.2022 - 07.2022
Sous Chef/Head Dishwasher
The Cut River Bar and Grille
04.2021 - 03.2022
Associate of Science - Secondary Teaching - Social Studies
Kirtland Community College
High School Diploma -
Roscommon High School