Anthony Bock
Spring Hill
Summary
Dedicated server with exceptional customer service skills. Known for accuracy in order processing and maintaining cleanliness. Committed to enhancing guest satisfaction and supporting team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Applebee's Neighborhood Grill + Bar
Brooksville, FL
12.2024 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and food recommendations.
- Processed orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery.
- Resolved customer concerns promptly to enhance satisfaction levels.
- Trained new servers on restaurant policies and service standards.
Team Member
Checkers
Spring Hill, FL
04.2023 - 10.2024
- Assisted in maintaining cleanliness and organization of dining area to enhance customer experience.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to ensure timely food preparation and service during peak hours.
- Trained new staff on operational procedures, promoting adherence to safety and quality standards.
- Responded promptly to customer inquiries, resolving issues to ensure satisfaction and loyalty.
- Implemented suggestions for workflow improvements, contributing to enhanced service efficiency.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
High School Diploma -
Central High School
Brooksville, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Safe food handling
- Cleanliness standards
- Menu memorization
- Food running
- Service prioritization
- Team collaboration
- Order accuracy
- Quality control
- Food safety practices
- Performance improvement
- Table bussing
- Suggestive selling
- Dining area maintenance
Timeline
Server
Applebee's Neighborhood Grill + Bar
12.2024 - Current
Team Member
Checkers
04.2023 - 10.2024
High School Diploma -
Central High School