Anthony Boggiardino
Fort Lauderdale,FL
Summary
Upbeat, customer-focused Sales Associate with 23 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
13
13
years of professional experience
Work History
DSA-Sales Associate
Bergdorf Goodman
New York, NY
10.2014 - 04.2024
- Collaborated with other departments to ensure successful product launches.
- Built relationships with customers by providing friendly customer service.
- Identified opportunities for process improvement and cost savings initiatives.
- Trained new associates on store operations, policies, and procedures.
- Conducted research on current industry trends to identify potential areas for improvement in business operations.
- Researched competitive landscape in order to develop strategic plans that would provide a competitive advantage over competitors.
- Negotiated pricing agreements with vendors and suppliers based on organizational needs.
Department Manager
Neiman Marcus
Fort Lauderdale, FL
06.2013 - 09.2014
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
- Ensured compliance with all safety regulations in the workplace.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Monitored daily sales figures to track trends in customer buying behavior.
- Coached and trained new staff members, providing guidance on department policies and procedures.
Assistant Manager of Sales
Saks Fifth Avenue
Fort Lauderdale, FL
02.2011 - 06.2013
- Created weekly, monthly, and quarterly reports for upper management.
- Analyzed customer feedback to improve product offerings and services.
- Coached and mentored new sales representatives on best practices.
- Monitored sales performance against targets and identified areas of improvement.
- Developed relationships with key customers to ensure satisfaction with products and services offered.
Education
Associate of Arts - Social Psychology
Broward College
Fort Lauderdale, FL10-2006
Social Psychology
University of South Florida
Tampa, FLSkills
- Management Support
- Preparing reports
- Service assistance
- Sales expertise
- Relationship Building
- Strategy Development
- Production Support
- MS Office
- Time Management
- Oral communication
- Calendar Management
Accomplishments
- Top 15% in overall Sales for 10 straight years.
- Successfully ran two of the most prominent vendors in Retail. (Charvet & Individualized shirts)
- $2,000,000 in sales annually in highly competitive environment.
- Developed strong relationships with vendors domestically and internationally.
Timeline
DSA-Sales Associate
Bergdorf Goodman
10.2014 - 04.2024
Department Manager
Neiman Marcus
06.2013 - 09.2014
Assistant Manager of Sales
Saks Fifth Avenue
02.2011 - 06.2013
Associate of Arts - Social Psychology
Broward College
Social Psychology
University of South Florida