Anthony Borges
Louisville,KY
Summary
Proven track record in enhancing tenant relations and lease renewals at Brookside Properties, demonstrating exceptional customer service and proficiency in application processing. Leveraged market research to competitively adjust rental pricing, achieving significant conversion rate improvements. Exhibits a goal-oriented mindset and strong telephone and email etiquette, ensuring high satisfaction levels and operational efficiency.
Overview
1
1
year of professional experience
Work History
Leasing Professional
Brookside Properties
Nashville, TN
11.2023 - Current
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Conducted comprehensive market research to understand competitor offerings and adjust rental pricing accordingly.
Front End Supervisor
Ross Dress For Less
Miami, FL
05.2023 - 11.2023
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
Leasing Agent
United Property Management
Miami, FL
03.2023 - 11.2023
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Education
Associate of Science -
University of Havana
La Habana ,cuba09.2022
Skills
- Fair housing policies
- Telephone and email etiquette
- Goal-oriented mindset
- Training and mentoring
Languages
Spanish
Native or Bilingual
French
Limited Working
English
Native or Bilingual
Timeline
Leasing Professional
Brookside Properties
11.2023 - Current
Front End Supervisor
Ross Dress For Less
05.2023 - 11.2023
Leasing Agent
United Property Management
03.2023 - 11.2023
Associate of Science -
University of Havana