Anthony Bosley
Pueblo,Colorado
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Correctional Support Licensed Supervisor III
Colorado Department Of Corrections
11.2007 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Correctional Support Licensed Supervisor II
Colorado Department Of Corrections
11.2003 - 11.2007
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Correctional Support Trades Supervisor I
Colorado Department Of Corrections
03.2000 - 11.2003
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
Utility Worker I
Colorado State Fair/Department Of Agriculture
01.1998 - 02.2000
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
- Performed routine, preventative maintenance of utility systems on water lines, valves and meters.
- Improved service reliability by conducting routine maintenance and repairs on utility equipment.
Machinists and Equipment Operator
Trane Company
01.1997 - 01.1998
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
Plumbing Apprentice
Vendola Plumbing
06.1995 - 01.1997
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Safely handled tools and equipment in large-scale projects.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
Customer Service Representative
Ordway Building Supply.
05.1992 - 06.1994
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
No Degree - History Teacher Education
Otero Junior College
La Junta, CONo Degree - History Teacher Education
Adams State University
Alamosa, COSkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Oversight
Certification
- Master Plumbing License - 2013 Currently
- Journeyman's Plumbing License - 2003 - 2013
- Backflow Prevention Certification - 2004 - 2018
Timeline
Correctional Support Licensed Supervisor III
Colorado Department Of Corrections
11.2007 - Current
Correctional Support Licensed Supervisor II
Colorado Department Of Corrections
11.2003 - 11.2007
Correctional Support Trades Supervisor I
Colorado Department Of Corrections
03.2000 - 11.2003
Utility Worker I
Colorado State Fair/Department Of Agriculture
01.1998 - 02.2000
Machinists and Equipment Operator
Trane Company
01.1997 - 01.1998
Plumbing Apprentice
Vendola Plumbing
06.1995 - 01.1997
Customer Service Representative
Ordway Building Supply.
05.1992 - 06.1994
No Degree - History Teacher Education
Otero Junior College
No Degree - History Teacher Education
Adams State University
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