Anthony Bowers
Friendswood,TX
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
12
12
years of professional experience
Work History
Owner
Bowers Marketing Firm, LLC
06.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Sales Manager
AT&T Communications
02.2016 - 04.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Collection Manager
Simmons & Adams
05.2012 - 01.2016
- Promoted a culture of continuous improvement within the collections department by regularly soliciting feedback from team members and implementing changes based on their recommendations.
- Actively participated in industry conferences and workshops to stay current on best practices in debt collection management techniques.
- Leveraged advanced data analysis tools to identify trends in payment behavior, enabling informed decision-making for future collections efforts.
- Maintained accurate records of all collection activities, providing transparency to stakeholders and senior management.
Education
Associate of Science - Business Administration And Management
Indiana University - Purdue University Fort Wayne
Fort Wayne, IN06.1998
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Operations Management
- Project Management
- Business Management
- Business Planning
- Strategic Planning
- Marketing
- Business Administration
- Business marketing
Timeline
Owner
Bowers Marketing Firm, LLC
06.2022 - Current
Sales Manager
AT&T Communications
02.2016 - 04.2022
Collection Manager
Simmons & Adams
05.2012 - 01.2016
Associate of Science - Business Administration And Management
Indiana University - Purdue University Fort Wayne
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