Summary
Overview
Work History
Education
Skills
School clubs
Timeline
Generic

Anthony Bowers

Clinton Township,MI

Summary

Dynamic and results-oriented professional with extensive experience at Tim Hortans, mastering hospitality service expertise and interactive communication skills. Excelled in teamwork, enhancing team productivity, and elevating customer satisfaction through exceptional service. Proficient in order delivery practices, consistently maintaining high-quality standards and cleanliness.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonald's
Detroit, MI
07.2024 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.

Crew Member

Cellar 59 Wine Bar & Wine Shop
Detroit, MI
07.2023 - 09.2023
  • Ensured kitchen cleanliness, adhering to health and safety regulations for optimal sanitary conditions.
  • Practiced sanitation and safety procedures using approved disinfecting products and encouraging social distancing.

I claimed and prepared food, shined wine glasses, mopped,swept, cooked food, served it and lock up Emily/ dirty plates

Crew Member

Tim Hortans
Detroit, MI
07.2021 - 06.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.

Education

Accounting

Anthony Bowers
Detroit, MI

Skills

Order delivery practices

Interactive communication skills

Table setting knowledge

Hospitality service expertise

Teamwork involved

School clubs

National honour society

French honour society

Key club

Musical

Track and field

Choir

Collation teen council

Student council

Ecology club

Deca

Timeline

Crew Trainer

McDonald's
07.2024 - Current

Crew Member

Cellar 59 Wine Bar & Wine Shop
07.2023 - 09.2023

Crew Member

Tim Hortans
07.2021 - 06.2022

Accounting

Anthony Bowers
Anthony Bowers