Anthony Boyd
Crestview,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
Work History
Sales Associate
Zumiez
Orlando, FL
05.2023 - 05.2024
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Upsold additional items based on customer interests and needs.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Conducted inventories on a regular basis to track stock levels.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Built and maintained relationships with peers and upper management to drive team success.
- Used technology resources to assist customers in locating and selecting items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Adhered to company initiatives and achieved established goals.
- Assessed customer needs to provide assistance and information on product features.
- Answered incoming telephone calls to provide store, products and services information.
Medical Records Summer Intern
Independent Physician Resources
Atlanta, GA
05.2020 - 08.2022
- Reviewed documents for accuracy and completeness prior to filing or entering into the EMR system.
- Scanned documents into EMR system as needed.
- Provided assistance to Medical Records staff with special projects as requested.
- Attended meetings and trainings related to Medical Records processes and procedures.
- Performed clerical duties such as photocopying, faxing, and sorting mail as needed.
- Maintained confidentiality of patient information by adhering to HIPAA regulations.
- Prepared outgoing mailings containing copies of medical records upon request.
- Processed incoming requests for medical records from physicians, insurance companies, attorneys and other healthcare providers.
- Answered phone calls regarding requests for copies of medical records or questions related to specific patient files.
- Managed release of information requests and identified requestors as patient, relation or provider.
Education
High School Diploma -
Gateway High School
Kissimmee, FL05-2022
Bachelor of Science - Psychology
Valencia College
Orlando, FLSkills
- Inventory Control
- Payment Processing
- Order Processing
- Sales Development
- Customer Needs Assessment
- Upselling
- Cash Handling Accuracy
- Exceptional customer service
- Goal-Oriented
- Multi-tasking strength
- Customer Service
Timeline
Sales Associate
Zumiez
05.2023 - 05.2024
Medical Records Summer Intern
Independent Physician Resources
05.2020 - 08.2022
High School Diploma -
Gateway High School
Bachelor of Science - Psychology
Valencia College