Anthony Brancato
McHenry,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
Reliable Technologies
06.2017 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
Owner
Juicy Vapor / Nixteria
07.2008 - 03.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
No Degree - General
Elgin Community College
Elgin, ILHigh School Diploma -
Streamwood H.S
Streamwood, IL06.1990
Skills
- Problem-solving abilities
- Active Listening
- Excellent people skills
- Exceptional customer service
Timeline
Customer Service Representative
Reliable Technologies
06.2017 - Current
Owner
Juicy Vapor / Nixteria
07.2008 - 03.2017
No Degree - General
Elgin Community College
High School Diploma -
Streamwood H.S