Anthony Branch
Lyons,GA
Summary
People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying any team member that needs development and deliver creative solutions.
Overview
2
2
years of professional experience
Work History
Chick-Fil-A Team Leader
Chick-fil-A
Vidalia, GA
09.2022 - Current
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Established clear expectations for employees, providing guidance when needed.
- Reviewed completed work to verify consistency, quality and conformance.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Bagger
Thriftway Market
Lyons, GA
05.2022 - 08.2022
- Collected shopping carts from parking lot and returned to store.
- Bagged groceries for customers quickly and accurately.
- Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
- Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
- Returned unwanted merchandise to appropriate store shelves.
- Assisted customers with loading their purchases into their vehicles.
- Assisted with organization and cleaning to maintain tidy store appearance.
- Greeted customers entering the store with a friendly attitude.
- Stacked items in bags to maximize space and prevent breakage.
- Offered assistance to elderly or disabled patrons who needed help carrying bags out of the store.
- Performed routine maintenance tasks such as sweeping floors, mopping up spills.
Education
Toombs County High School
Lyons, GASkills
- Coaching
- Quality Improvement
- Team Supervision
- Mentoring
- Safety
- Leadership
- Goal Setting
- Teamwork and Collaboration
- Giving Constructive Feedback
- Team Motivation
Affiliations
- I like to work out
- I go to school
- I work
References
References available upon request.
Timeline
Chick-Fil-A Team Leader
Chick-fil-A
09.2022 - Current
Bagger
Thriftway Market
05.2022 - 08.2022
Toombs County High School