Anthony Brock
Jeffersonville,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Always eager to learn and grow. I have a heart for service and it shines through those I've served. Along with a career path in nursing I have coupled my humble heart with a diligent attitude to serve our community.
Overview
1
1
year of professional experience
Work History
Admissions Coordinator
Catalyst Rescue Mission
Jeffersonville, IN
01.2023 - Current
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Adhered to ethical standards when working with vulnerable populations.
- Conducted assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
- Functioned as an advocate, interpreting social, emotional and family system problems and strengths.
- Served children all the way to the elderly.
- Worked closely with public system staff, supervisors and court personnel to identify and mitigate barriers to timely permanency.
- Advocated on behalf of clients with government agencies or other organizations providing services.
- Supported clients through challenging times by offering emotional guidance and unconditional acceptance.
- Engaged in outreach efforts within the local community to raise awareness about addiction issues and available resources.
- Maintained accurate records of client progress and activities in accordance with organizational standards.
- Provided crisis intervention services when needed to deescalate difficult situations or behaviors.
- Performed administrative tasks including scheduling appointments, completing paperwork.
- Encouraged clients to participate in 12-step programs or other forms of support groups.
Site Captain
Homeless Coalition of Southern Indiana
New Albany, IN
11.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Developed and implemented policies and procedures for homeless shelter operations.
- Ensured compliance with state and federal regulations regarding safety and health standards at the facility.
- Supervised a team of case volunteers responsible for providing care to clients.
- Conducted outreach activities to increase awareness of the shelter's services in the community.
- Monitored inventory levels of food, clothing, toiletries, and medical supplies, ensuring that adequate stock is available at all times.
- Facilitated communication between staff members and clients regarding rules and regulations governing behavior in the facility.
- Consulted with staff on resolution of complex service issues.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
- Provided hands-on and proactive leadership to shelter guests.
- Provided food, clothing, hygiene products, and other resources to homeless individuals.
- Assisted in organizing and distributing donated items to homeless clients.
- Familiarized myself with local resources available to homeless persons.
- Provided crisis intervention counseling and referrals to appropriate social service agencies as needed.
Education
GED -
Providence High School
Clarksville05-2002
Skills
- Client Relations
- Process Management
- Application Processing
- Referral Coordination
- Needs Assessment
- Client Advocacy
- Family Education
- Discharge Planning
- Records Management
- Community Outreach
- Social Work
- Case Planning
- Resource Identification
- Problem-Solving
- Relationship Building
- Patient Needs Assessment
- Intervention Plans
- Positive Attitude
- Crisis Intervention
- Conflict Resolution
- Recruitment
- Leadership
Accomplishments
- ASN Nursing Student @ Ivy Tech Community College
- BLS Certified
Timeline
Admissions Coordinator
Catalyst Rescue Mission
01.2023 - Current
Site Captain
Homeless Coalition of Southern Indiana
11.2022 - Current
GED -
Providence High School