Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Byars

Dora

Summary

Skilled in cash handling accuracy and customer service, I excel in fast-paced environments, ensuring both operational efficiency and high-quality customer assistance. Achieved significant improvements in customer service metrics by leveraging strong organizational skills and attention to detail.

Overview

1
1
year of professional experience

Work History

Store Associate

Advanced Auto Parts
09.2023 - 10.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Increased customer satisfaction by providing timely and comprehensive technical support for all battery-related inquiries.
  • Maintained accurate inventory records, ensuring proper stock levels for essential components and tools.
  • Reduced downtime for clients by providing efficient on-site battery replacement services.

Cashier

Dollar General Market
02.2023 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Fulfillment Associate

Amazon
06.2022 - 12.2022
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Collaborated with team members to optimize workflows and improve overall operational performance.

Education

High School Diploma -

Dora High School
Dora, AL
05-2018

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus
  • Active listening techniques
  • Inventory control
  • Organizational skills development
  • Computer literacy fundamentals
  • Inventory management proficiency
  • Friendly and helpful
  • Reliable and responsible
  • Flexible hours

Timeline

Store Associate

Advanced Auto Parts
09.2023 - 10.2023

Cashier

Dollar General Market
02.2023 - 07.2023

Fulfillment Associate

Amazon
06.2022 - 12.2022

High School Diploma -

Dora High School

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Anthony Byars