ARLENE LOPEZ
Passaic,NJ
Summary
To obtain a full time position as an administrative medical assistant utilizing my experience, education and skills towards customer service and ensuring patients care in a medical facility or hospital setting Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Surgical Coordinator
Englewood Healthcare
12.2020 - Current
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
MEDICAL RECEPTION
EVER SMILE DENTAL-SADDLE BROOK
07.2020 - 12.2020
- Greeting patients
- Maintain patient accounts and update personal and financial information
- Telephone relay skills, scheduling patients.Processed medical, referrals and creating new charts for patients
- Scanning medical records, monitoring patient payments and following up collecting if necessary
- Calling insurance for patients benefits,eligibility, claims and fixing billing errors.
MEDICAL RECEPTION
THE PEDIATRIC CENTER
11.2017 - 07.2018
- Greeting patients and visitors
- Maintain patient accounts and update personal and financial information
- Telephone relay skills, scheduling up to 30 patients per day
- Processed medical, Immunization, wic, referrals and early intervention forms, create new charts for patients
- Scanning medical records, monitoring patient payments and following up collecting if necessary.
BILLING REPRESENTATIVE
BIO REFERENCE LABS
09.2016 - 11.2017
- Billing customer contracts appropriately
- Review and process monthly cash posting and payments, EP-30 day unbilled
- Answers questions from patients, clerical staff and insurance companies
- Prepares and submits clean claims to insurance companies in digital and hard copy format.
Education
CERTIFICATE, Certified Administrative Assistant, Electronic health records specialist and Billing & Coding specialist -
CDE CAREER INSTITUTE
Paterson, NJ09.2020
CERTIFICATE, Medical Insurance & Coding Administration, Reimbursement and Appeals spreadsheets, Computerized Insurance Billing -
DOVER BUSINESS COLLEGE
Clifton, NJ07.2011
Skills
- Fluent in Spanish
- Trained in coding for ICD10, CPT4, HCPCS
- Typing 25 wpm
- Prime Suite software
- Eagles Dentist software
- Medical Offices Procedures/Customer Service
- Microsoft window, excel, word
- Quick book
- Multitask in an office with an average of 50 patients a day
- EHR/Medical Transcription
- Health insurance processing
Accomplishments
- Graduated with a 4:0 degree in Medical Insurance & Coding Administration from Dover Business College. Perfect attendance awards and Honor Roll.
- Employee of the Month for three consecutive months, 2016.
- Completed charity walks for 2014 breast cancer and AID.
- Organized 3 charity walks for Autism 2014, 2015 Clifton Stadium, 2016 MetLife Stadium Autism walk.
References
Reference Available Upon Request
Timeline
Surgical Coordinator
Englewood Healthcare
12.2020 - Current
MEDICAL RECEPTION
EVER SMILE DENTAL-SADDLE BROOK
07.2020 - 12.2020
MEDICAL RECEPTION
THE PEDIATRIC CENTER
11.2017 - 07.2018
BILLING REPRESENTATIVE
BIO REFERENCE LABS
09.2016 - 11.2017
CERTIFICATE, Medical Insurance & Coding Administration, Reimbursement and Appeals spreadsheets, Computerized Insurance Billing -
DOVER BUSINESS COLLEGE
CERTIFICATE, Certified Administrative Assistant, Electronic health records specialist and Billing & Coding specialist -
CDE CAREER INSTITUTE
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