Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Anthony Chappell

Niwot

Summary

Results-driven Front-of-House Manager with over 10 years of experience in the hospitality industry. Proven ability to train and mentor staff while implementing inventory management practices that reduce waste and enhance service quality. Committed to creating efficient operations and a positive team environment.

Overview

12
12
years of professional experience

Work History

Bartender

Blue Monkey Restaurant
Memphis, TN
04.2016 - 01.2020
  • Crafted innovative cocktails using fresh ingredients to enhance customer experience.
  • Managed bar inventory and ordered supplies to ensure availability of popular items.
  • Trained new staff on cocktail preparation and customer service protocols for consistency.
  • Maintained cleanliness and organization of bar area, adhering to health and safety standards.

FOH Manager

Republic Coffee
Memphis, TN
01.2009 - 01.2016
  • Supervised daily front-of-house operations, ensuring adherence to service standards and customer satisfaction.
  • Trained and mentored staff on operational procedures and customer service excellence.
  • Implemented inventory management practices, reducing waste and optimizing stock levels.
  • Developed staff schedules, balancing labor costs with peak service demands.

Shift Supervisor

Starbucks
Memphis, TN
01.2008 - 01.2009
  • Supervised daily operations, ensuring adherence to company standards and operational efficiency.
  • Trained and mentored baristas, fostering a collaborative team environment and enhancing service delivery.
  • Managed inventory levels, optimizing supply chain processes to reduce waste and improve cost control.
  • Implemented new procedures that streamlined workflows, increasing overall store productivity and customer satisfaction.

Education

Mechanical Engineering

University of Memphis
Memphis, TN

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Bartender

Blue Monkey Restaurant
04.2016 - 01.2020

FOH Manager

Republic Coffee
01.2009 - 01.2016

Shift Supervisor

Starbucks
01.2008 - 01.2009

Mechanical Engineering

University of Memphis
Anthony Chappell