Anthony Chatmon
Fort Cavazos
Summary
Dynamic Cargo Specialist with the United States Army for over six years, adept in cargo management and regulatory compliance. Proven track record of enhancing operational efficiency through effective teamwork and innovative problem-solving. Expertise in hazardous materials handling and inventory management, consistently exceeding team goals while delivering exceptional customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Field Service Technician
DISH
Spring Lake
01.2024 - 05.2024
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Kept up-to-date knowledge of industry trends, regulations, safety standards.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Performed troubleshooting on electronic circuits and systems.
- Explained and recommended service options to customers and detailed costs.
- Observed field safety protocols to prevent injuries and accidents.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Diagnosed and repaired mechanical issues according to industry standards.
- Installed new components or replaced defective parts to restore functionality.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Operated hand tools and power equipment according to corporate safety procedures.
- Handled telephone support calls to determine issues and provide solutions.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Completed all necessary paperwork for service calls in a timely manner.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Drove and maintained company vehicle, keeping in peak condition.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
Cargo Specialist
United States Army
Fort Bragg
06.2016 - 07.2023
- Inspected containers prior to loading to verify condition of packaging material used for securing goods during transit.
- Provided guidance to team members on proper storage techniques for hazardous materials transportations.
- Organized documentation for customs clearance process for international cargo shipments.
- Maintained inventory records of all incoming and outgoing shipments.
- Coordinated with vendors, carriers, and customers to arrange for the safe delivery of goods.
- Installed protective bracing, padding, and strapping to prevent shifting and damage to items during transport.
- Prepared manifests detailing quantity, weight, type of goods being shipped as well as their destination addresses.
- Exceeded specific team goal by partnering with staff to share and implement best practices.
- Collaborated with internal teams to identify areas where improvements could be made within existing cargo management procedures.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Advised customers on best practices related to preparing products for shipment based on their specific requirements.
- Ensured compliance with local, state, federal laws and regulations related to cargo handling.
- Performed accurate and timely cargo loading and unloading operations in accordance with relevant safety regulations.
- Monitored shipment progress using tracking systems and updated clients on status changes or delays.
- Checked import and export documentation to determine cargo contents.
- Conducted inventories and updated database to reflect accurate cargo information.
- Retrieved stored items and traced lost shipments, when necessary.
- Directed cargo loading to monitor even distribution of weight.
- Conducted regular quality checks on equipment used for packing and unpacking cargo items.
- Used scanners to track parcel information, condition or receipt.
- Utilized automated systems to enter data into databases such as origin and destination information and package details.
- Worked effectively in team environments to make the workplace more productive.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Worked effectively with colleagues to fulfill project requirements on time.
- Maintained high standards of customer care both in direct meetings and telephonic conversations.
- Conducted testing of software and systems to ensure quality and reliability.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
High School Diploma -
Apopka High School
Apopka, FL05-2016
Skills
- Cargo management
- Regulatory compliance
- Hazardous materials handling
- Inventory management
- Customer service
- Documentation accuracy
- Logistics coordination
- Equipment maintenance
- Technical troubleshooting
- Team collaboration
- Problem solving
- Effective communication
- Cargo handling expertise
- Air cargo management
- Forklift operation
- Hazmat and international shipping
- Cargo unloading
- Warehouse management
- Warehouse operations
- Load planning
- Pallet jack proficiency
Affiliations
- Computer Techie with slight knowledge (self-taught) of various programs.
Accomplishments
- ARMY GOOD CONDUCT MEDAL (X3)
- DRIVER AND MECHANIC BADGE
Certification
- Army Safety Program Training AR 385-10
- Various military MHE (Material Handling Equipment) operator.
References
References available upon request.
Timeline
Field Service Technician
DISH
01.2024 - 05.2024
Cargo Specialist
United States Army
06.2016 - 07.2023
High School Diploma -
Apopka High School
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